klink.cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omnichannel inbox
- Automation tools
- Analytics
- CRM integration
- Virtual phone numbers
- Call forwarding
- Call recording
- Open API
- Scalability
- Multi-channel communication
- Workflow customization
- Data-driven insights
- Customer service
Pricing Info
Pricing Info
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
Omnichannel Inbox
Starter – $14.99/month
- 2 Agent Seats
- Unified Team Inbox
- 15,000 Message Monthly
- Facebook Messenger
- Instagram Channel
- LINE OA Channel
- Viber Channel
- Chat Tags, Chat Notes
- Essential Dashboard & Reports
- Virtual Phone Number (Add-on)
- Extra Agent Seat – $19/month
Growth – $49.99/month
- Everything in Starter except:
- 5 Agent Seats
- Unlimited Contacts
- 50,000 Message Monthly
- Ticket Management
Hyper Growth – $245/month
- Everything in Growth except:
- Unlimited Message Usage
- Email Channel
- Workflow Automation
- Extra Agent Seat – $49/month
Enterprise – By quote
- Everything in Growth except:
- 20+ Agent Seats
- Advanced Workflow Automation
- Custom API Integration
- Salesforce, Hubspot & CRM Integrations
- Advanced Telephony (IVR, Queue, Call Recording)
- SSO & Enterprise Authentication
- E-commerce Integration (Shopee, Lazada, Shopify)
- Dedicated Key Account Support
- Custom Onboarding & Agent Training
- 24/7 Tech Support
Telephony
Basic – $29.99/month
- 3 Agent Seats
- Unlimited Concurrent Calls
- IVR System
- Queue, Ring Group
- Inbound, Outbound Calls
- Queue Wallboard
- Supervisor Dashboard
- Call Notes, Call Tags
- CRM & Tickets
- Essential Dashboard & Reports
- Call Recording – 500 min
- Virtual Phone Number (Add-on)
Standard – $99.99/month
- Everything in Basic except:
- 5 Agent Seats
- Advanced Dashboard & Reports
- Unlimited Call Recordings
Enterprise – By quote
- Everything in Standard +
- Custom SIP Trunking
- Global Virtual Numbers
- Custom API Integration
- Salesforce, Hubspot & CRM Integrations
- SSO & Enterprise Authentication
- Advanced Call Routing
- Omnichannel Routing
- Dedicated Key Account Support
- Custom Onboarding & Agent Training
- 24/7 Tech Support
Integrations
Integrations
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
- Hubspot
- Salesforce
- Microsoft Dynamics
- Pipe Drive
- ZOHO CRM
- Zendesk Sell
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
Company Email
Contact No.
Company's Address
klink.cloud
160 Robinson Road #24-09
Singapore
klink.cloud Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Real-time remote monitoring and management
- Top Security Encryption
- Active Directory
- Remote Desktop
- Application Monitoring
- Collaborative Environment
- Complete Visibility Under One Console
- Windows WSUS Patch Management
- Exchange
- System Center Operations Manager
- Hyper-V
- Internet Information Services
- VMware
- SQL Server
- Windows Server Backup
- Browse Notification History
- ESET Remote Administrator
- XenServer
- StorageCraft ShadowProtect
- Customize Email Notifications
- Complete Command Traceability
- Slack Integration
Pricing Info
Pulseway offers a free and paid plan with three options on payment terms – monthly, yearly, or multi-year. Here are the details:
Free
- Monitor 2 Systems
- 1 User Account
- Active Directory
- Amazon
- Azure
- Automation
- Dashboard
- Exchange
- Hyper-V
- Internet Information Services
- OS Patch Management
- Reports
- SCOM
- Screen Viewer
- SNMP
- SQL Server
- Terminal/Powershell
- User Chat
- User Support Requests
- VMware
- Web Access
- Windows Server Backup
- WSUS Patch Management
- XenServer
Team
- SaaS
- $1.16/workstation/month billed on a 3-year plan
- $1.32/workstation/month billed annually
- $1.55/workstation month-to-month
- On-Premise
- $2.95/server/month billed on a 3-year plan
- $3.35/server/month billed annually
- $3.95/server month-to-month
- All features of the Free plan
- Unlimited Notifications
- Unlimited User Accounts
- Audit
- Concurrent RD Sessions
- Customized Email Notifications
- Dedicated Server Instance
- Multi-Account Management
- Notifications Archive
- On-Premise Option
- Remote Desktop Control
- White Labelling
Add-ons for Team Plan
- Pulseway PSA – $25/user/month
- Webroot Antivirus – $1/month (Endpoint Protection or DNS Protection)
- Kaspersky Antivirus – $1/workstation/month or $2/server/month
Integrations
Pulseway integrates with the following business systems and applications:
- Amazon
- Azure
- Amazon
- Autotask
- PagerDuty
- Slack
- Zendesk
- ESET
- ShadowProtect
- StorageCraft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CareTech Solutions, Reflex Distribution, Smartcall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulseway is a SaaS and an on-premise platform that offers remote management and monitoring on IT systems using your mobile device, PC, or laptop.
Company Email
Contact No.
Company's Address
Mayor Street Lower,
Dublin, Ireland
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You shouldn’t count on only a broad range of features and adjustable pricing from a popular Customer Support Software. Almost as crucial as key features is a trustworthy customer support. You want to make sure that if you have any questions about klink.cloud or Pulseway, or you run into a problem, or maybe you’ll want to ask for a certain revision or feature beneficial to your business you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to profit from personal training or at least a knowledge base you can use.
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