What is better Kapdesk or MobileDay? To make sure you purchase the most effective and productive Customer Support Software for your business, you have to compare products available on the market. For instance, here you may match Kapdesk’s overall score of 8.0 against MobileDay’s score of 7.5. You may also examine their general user satisfaction: Kapdesk (100%) vs. MobileDay (100%).
What’s more, you can evaluate their pros and cons feature by feature, including their contract conditions and costs. By comparing products you are more likely to pick the right software for your needs. It goes without saying you should know your particular requirements to realize which solution meets those needs.
At the moment, the most popular solutions in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
You don’t want just a wide array of features and adjustable pricing plans from a credible Customer Support Software. Almost as important as core features is a trustworthy customer support. You want to ensure that if you have any questions about Kapdesk or MobileDay, or you run into a problem, or maybe you’ll want to ask for a specific change or feature beneficial to your company you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can benefit from personal training or at least an FAQ you can use.
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