What is better Kapdesk or Atlassian Confluence? Examining products for the top Customer Support Software need not be tough. On our review platform, it is possible to match Kapdesk and Atlassian Confluence and immediately evaluate their distinct features. We allow you to check their uniqe benefits, supported devices, customer support, prices, terms, and much more.
You may also assess their overall score (8.0 for Kapdesk vs. 9.1 for Atlassian Confluence) and overall customer satisfaction level (100% for Kapdesk vs. 98% for Atlassian Confluence). Devote time to assess your leading options and discover which one is ideal for your company. Similarly, you have to assess the software company’s background; can they be relied upon and will they still be around in the future?
Users who want to save some time or could use a Help Desk Software recommendation from our experts might want to examine these top choices for this year: Zendesk, Salesforce Service Cloud, Freshdesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
You shouldn’t expect just a wide set of functionalities and scalable pricing packages from a reliable Customer Support Software. Almost as crucial as main features is a quality customer support. You want to ensure that if you have any questions about Kapdesk or Atlassian Confluence, or you struggle with some problems, or maybe you’ll need to ask for a specific update or feature beneficial to your business you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. It’s also a significant advantage if you are able to enjoy individual training or at least an FAQ you can use.
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