What is better JustCall or Viber? If you need to get a quick way to decide which Communications Software product is better, our proprietary method gives JustCall a score of 9.2 and Viber a score of 8.7 for general quality and performance. Furthermore, JustCall is rated at 90%, while Viber is rated 98% for their user satisfaction level.
You can also evaluate their product details, such as features, tools, options, plans, pricing, and many more. Check if the application lets you to customize a few of its workflows to guarantee the app complements your own business procedures.
Our experts made sure to prepare reviews of all popular Business Phone Systems solutions available on the market, but among them these three caught our special attention: Comcast Business VoiceEdge®, RingCentral, Axon Virtual PBX.
JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:
Standard – $25/user/month
1 Local Phone number
1 Team Member
Call Tracking
Call Recording
Call Forwarding
Call & SMS Analytics
Call Notes & Ratings
SMS & MMS Inbox
Voicemail Drop
IVR (Phone Tree/Call Menu)
Business Hours
Appointment Scheduler
Unlimited Integrations
Email & Chat Support
Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.
Premium – $50/user/month
All Features of Standard Plan +
Auto Dialer
SMS Bots
Salesforce Integration
API & Webhook Access
Call Monitoring
Call Barging
Call Whispering
Bulk SMS Campaigns
SMS Automation & Triggers
Advanced Integrations
Custom Workflows
Post Call Surveys
Training & Onboarding
Priority Support
For customers with custom requirements, contact the vendor for a quote-based plan.
JustCall integrates with the following business systems and applications:
ActiveCampaign
amoCRM
Agile
Capsule
Close.com
Copper
Dropbox
Engagebay
Freshdesk
FreshSales
Front
Gong
Google Calendar
Google Contacts
Groove
HelpScout
Helpwise
HubSpot
InfusionSoft
Intercom
Kustomer
Less Annoying CRM
Microsoft Outlook
Nimble
OnePageCRM
Ontraport
Pipedrive
Podio
re:amaze
Recruitee
Salesforce
Slack
Synchroteam
Vtiger CRM
Zapier
Zendesk
Zoho
Zoho Desk
Zoho Phone Bridge
Zoho Recruit
Zendesk Sell
Outreach
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
Installing and using Viber to contact other Viber users via desktop, laptop and smartphone is absolutely free. Using Viber to call actual landline and mobile numbers cost less than $1 a minute in most countries, making it one of the most inexpensive messaging app for phone calls. Rates vary per country. Top destinations are:
India
Mobile – 2.3¢ per minute
Landline – 2.3¢ per minute
USA
Mobile – 1.9¢ per minute
Landline – 1.9¢ per minute
UK
Mobile – 5.9¢ per minute
Landline – 1.9¢ per minute
Russia
Mobile – 9.5¢ per minute
Landline – 4.9¢ per minute
Brazil
Mobile – 19.0¢ per minute
Landline – 2.1¢ per minute
China
Mobile – 1.3¢ per minute
Landline – 1.3¢ per minute
Viber also offers business solutions for enterprises that want to use Viber for commercial purposes. Contact Viber for more information on these partnership opportunities.
Promotional Stickers
Official Public Chats
Service Messages
Official Public Chats
Public Chats offers businesses with a medium where they can initiate and maintain engagement with users in a very unique manner. Public Chat conversations allow users to prove their audience the latest inside news as well as a close look inside the operations. Users are welcome to share their thoughts and observations.
Service Messages
With Service Messages API, companies can easily deliver targeted messages to their intended audience at a competitive cost and high efficiency.
You shouldn’t expect exclusively a wide set of useful tools and scalable pricing plans from a popular Communications Software. Almost as crucial as core features is a quality customer support. You want to make sure that if you have any questions about JustCall or Viber, or you struggle with some problems, or perhaps you’ll want to ask for a specific revision or functionality useful to your team you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you can benefit from individual training or at least a knowledge base you can use.
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