What is better JustCall or Aircall? Specific businesses want different types of Business Phone Systems. To find out which service suits you, think of evaluating various solutions feature by feature along with their conditions and prices. Likewise, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: JustCall (9.2) vs. Aircall (9.0) for overall quality and functionality; JustCall (90%) vs. Aircall (100%) for user satisfaction rating. Check out their high and low points and decide which software is a better option for your company. One simple but effective tactic is to write the pros and cons of both solutions next to each other and find out which app has more benefits.
We are aware that not all people have enough time to test a wide range of different solutions, so we created a list of suggestions that you may find useful. Our top selections for the Business Phone Systems category are: RingCentral, Axon Virtual PBX, Comcast Business VoiceEdge®.
JustCall offers Standard and Premium plans that meet the needs of different users. Check out the details for each plan, and select the best one for your company:
Standard – $25/user/month
1 Local Phone number
1 Team Member
Call Tracking
Call Recording
Call Forwarding
Call & SMS Analytics
Call Notes & Ratings
SMS & MMS Inbox
Voicemail Drop
IVR (Phone Tree/Call Menu)
Business Hours
Appointment Scheduler
Unlimited Integrations
Email & Chat Support
Note: Purchasing an annual subscription for the Standard Plan charges you only 11 months, with the 12th month free.
Premium – $50/user/month
All Features of Standard Plan +
Auto Dialer
SMS Bots
Salesforce Integration
API & Webhook Access
Call Monitoring
Call Barging
Call Whispering
Bulk SMS Campaigns
SMS Automation & Triggers
Advanced Integrations
Custom Workflows
Post Call Surveys
Training & Onboarding
Priority Support
For customers with custom requirements, contact the vendor for a quote-based plan.
JustCall integrates with the following business systems and applications:
ActiveCampaign
amoCRM
Agile
Capsule
Close.com
Copper
Dropbox
Engagebay
Freshdesk
FreshSales
Front
Gong
Google Calendar
Google Contacts
Groove
HelpScout
Helpwise
HubSpot
InfusionSoft
Intercom
Kustomer
Less Annoying CRM
Microsoft Outlook
Nimble
OnePageCRM
Ontraport
Pipedrive
Podio
re:amaze
Recruitee
Salesforce
Slack
Synchroteam
Vtiger CRM
Zapier
Zendesk
Zoho
Zoho Desk
Zoho Phone Bridge
Zoho Recruit
Zendesk Sell
Outreach
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A phone system that allows you to make and receive calls using local phone numbers in 58 countries. Ideal for remote and co-located businesses serving international clients, it lets sales and support teams track and log calls and messages automatically. Moreover, it automates repetitive tasks to optimize productivity.
Aircall integrates with many popular business platforms and systems. That means you do not have to migrate to a new workflow to use the phone system. Whether you are building a sales team or a support group, Aircall integrates with just one-click.
The modern call center system integrates with the following platforms:
amoCRM
Avoma
BigCommerce
Bullhorn
Callingly
Copper
Diduenjoy
FLG
Freshdesk
Freshsales
Front
Gong
Gorgias
HappyFox
Help Scout
Hubspot
Intercom
JobAdder
Klaus
Kustomer
Magento
Microsoft Dynamics
Microsoft Teams
Nicereply
noCRM.io
Outreach
PieSync
Pipedrive
Planhat
Plecto
Postcall.io
Re:amaze
Rippling
Salesforce
Salesloft
Segment
Shopify
Slack
SugarCRM
Typeform
Voxpay
Zapier
Zendesk
Zendesk Sell
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
UntuckIt, HostMaker, Expensify
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A smart and modern phone system for sales and support teams, Aircall is recommended for businesses in need of a complete call center solution but want to skip the setup of physical phone lines. As a cloud-based VoIP, Aircall can be installed instantly, allowing you to immediately launch your customer service line.
Almost as essential as functionalities and client support responsiveness are pricing options provided by JustCall and Aircall. Although cost should not be the sole factor it’s without a doubt a key thing to think about. You should look for a flexible pricing plan that can be matched with your team size and easily scaled up when your company expands. You should be certain you don’t pick plans that include advanced functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can often benefit from discounts. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and provides you with a solid overview of what it feels like to work with JustCall and Aircall.
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