What is better JourneyFlow or Alchemer? If you’re having a difficult time deciding on the best Customer Experience Management Software product for your needs, we suggest that you do a comparison of the available software and determine which tool offers more positive aspects. For example, here you can compare JourneyFlow (overall score: 8.0; user rating: 100%) vs. Alchemer (overall score: 9.6; user rating: 94%) for their overall performance.
You can even see which one provides more functions that you need or which has better pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly improve the odds of finding the right product for your company. Pay attention to other areas of the software like ease-of-use, adaptability, scalability, and pricing plans.
In the event you would like to quickly find the optimal Customer Experience Management Software according to our experts we recommend you examine one of these services: Smartlook, Zendesk, Alchemer.
Alchemer gives you a free 7-day trial to test out their features. When the trial is over, you may proceed with the following pricing options available:
Collaborator Plan Type – $55 per month ($315 Annually)
Unlimited surveys
Unlimited questions
Virtually unlimited responses (no extra charge!)
25 essential question types
Data exports (CSV, PDF, PPT, XLS)
Email support
Professional Plan Type – $165 per month ($1075 Annually)
Everything in Collaborator, plus:
Advanced question types
Advanced reports (profile, longitudinal)
Segment and filter reports
Advanced logic and piping
A/B split testing
Email and phone support
Disqualifications
API access
Full Access – $275 per month ($1895 Annually)
Everything in Professional, plus:
Max diff
Conjoint analysis
Crosstab reports
TURF reports
Open-text analysis
SPSS export
R scripts
Audio and video sentiment
Image heatmap
Data-cleaning tool
Custom scripting
Enterprise Platform – By quote
With Alchemer, you collect the best data, integrate it into your existing business applications and processes, and act on it. All while maintaining strict data governance. Alchemer helps you move from gathering data and feedback to acting on it and closing the loop with customers. Contract Alchemer for more information.
Alchemer integrates with the following business systems and applications:
Salesforce CRM software
Slack
Microsoft Dynamics CRM and ERP software
Tableau Business Intelligence (BI) and reporting software
Microsoft Power BI software
HubSpot
MailChimp
LRS/LMS
KnowledgeOwl
ZenDesk
Facebook
SMS
Alchemer also offers hundreds of integrations through Zapier, plus an easy-to-integrate API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Kaiser Permanente, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powerful but flexible data collection and analysis platform designed for businesses. Features preconfigured surveys, workflows and feedback tools to help teams gather information required from internal and external sources. The preconfigured feedback assessments ensure GDPR and CCPA-compliant security for customer data.
In case you continue having second thoughts about which software will work best for your company it may be a sound idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular each software is and how wide is its online presence. For instance JourneyFlow Twitter profile has currently 2395 followers. At the same time Alchemer Twitter is followed by 7991 users.
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