What is better JivoChat or SnapEngage? Today’s corporations want the best Customer Support Software product to stay competitive. On this page we help you with buying the best tool, by allowing you to evaluate JivoChat and SnapEngage down to the very details of their individual modules.
You may also check our general scoring values, which rate the software all round quality and performance. JivoChat got a 7.8 score, while SnapEngage has a score of 8.4. Likewise, you can compare their general user satisfaction rating: 100% (JivoChat) against 100% (SnapEngage). Don’t forget to choose the software that best addresses your most urgent priorities, not the software with a lot of features.
Users who want to save some time or want a Live Chat Software recommendation from our team may want to take a look at these top choices for this year: Zendesk, Vision Helpdesk, Pipedrive.
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
If you research different Customer Support Software products you shouldn’t simply analyze their list of features and offered pricing packages. Keep in mind the software should be adjusted to your needs and business so the more flexible their offer the better. Check what platforms are supported by JivoChat and SnapEngage and ensure you will get mobile support for whatever devices you use in your company. You should also examine which languages and geographies are supported, as this may be a critical factor for many firms.
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