What is better Jive Voice or CloudTalk? With a wide range of functions, pricing, details, and more to compare, choosing the best Business Phone Systems for your company is tricky. Nevertheless making use of our system, it's easy to match the characteristics of Jive Voice and CloudTalk together with their general SmartScore, respectively as: 9.3 and 8.5 for overall score and N/A% and 100% for user satisfaction.
You can also assess them feature by feature and see which program is a more suitable fit for your enterprise. Don’t forget to use a trial version first prior to subscribing to see how the software can help you in practical situations.
If you need to quickly find the more reliable according to our review team we suggest you take a look at one of these services: .
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
If you are still having second thoughts about which solution will work best for your company it might be a sound idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular a given product is and how extensive is its online presence. For example Jive Voice Twitter account has currently 10315 followers. At the same time CloudTalk Twitter is followed by 14 users.
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