What is better Jira or ServiceNow? There are lots of Project Management Software products available for businesses these days. The ideal way to find out which one fits your needs best is to examine them side by side. As an example, here you can examine Jira and ServiceNow for their overall score (9.3 vs. 7.1, respectively) or their user satisfaction rating (97% vs. 85%, respectively).
You can even compare their individual modules and pricing terms as well as other useful information below. When matching products make sure you analyze their corresponding features and mark their distinctive elements to get a clearer picture of both deals. Similarly, bear in mind to evaluate secondary issues like security, backup, usability, and customer service.
In the event you want to quickly decide on the best Collaboration Software according to our review team we advise you take a look at these products: monday.com, Smartsheet, Wrike.
Jira Software integrates with over 3,000 business applications including:
Salesforce
Zendesk
Balsamiq
Gantt-Chart for Jira
EazyBI
Sales Cloud
Gliffy
Atlassian Confluence
nFeed
Zephyr
GitHub
Service Desk
Tempo
Google Docs
Email This Issue
Timatracker
io
Brikit Calendar Integrations
Microsoft Teams
ScriptRunner
BitBucket
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Ebay, LinkedIn, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular project management software used by top brands such as eBay and Cisco. This platform offers flexibility through its ability to support Scrum, Kanban, and Scrumban methodologies. Its simple, intuitive interface helps managers set clear workflows to improve productivity.
ServiceNow supports integrations with the following business systems and applications:
Altiris (version 6.5)
Google Maps
Google Custom Search
IBM Tivoli Netcool/OMNIbus
Incident
Microsoft
Microsoft SCOM
Verizon eBonding
Ariba
AT&T eBonding
BMC Remedy
Borland Starteam
CA Service Operations Insight (SOI) – POV
Centennial
CiscoWorks
Clarify
Dell AlertFind
Eloqua
EMC nLayers
EMC Smarts
EMC Smarts ADM
HDI Survey
HP OpenView Operations
HP OpenView ServiceDesk
HP Service Manager 7
IBM Tivoli Access Manager
IBM Tivoli Identity Manager
IBM Tivoli TEC
Incident
IBM WebSphere MQ
IFrames CMS
Interlink Business Enterprise
InTouch Notification System
Jira Proof of Concept
LANDesk MID Server
Logica (Remedy) Integration
Lotus Notes Domino
LPI Level Platforms
ManageIQ EVM
Manhattan Software CenterStone
Microsoft Biztalk (Getronics)
Microsoft Identity Integration Server (MIIS)
Microsoft Outlook
Nimsoft Integration
Novell eDirectory 6.5
Oracle Financials (ERP)
Oracle PeopleSoft
Salesforce.com
SAP
Sendmail
Sharepoint
Shibboleth
SilverBack
SSO – Digest Hash
SSO – PGP token
SSO – Web
WebMethods
Xing
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Envision, Vitamix, Standard Life, Flextronics, Einstein Noah
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.
No Project Management Software will manate to cover all the needs of a specific team. Though core features of Jira and ServiceNow are important you should also carefully analyze the integrations provided by each software. In many cases your team will already be using other types of B2B software in your company and it’s much more beneficial to opt for products that integrate well with each other. That way you will be able to be certain of a smooth exchange of information between your teams and apps, which can really reduce time devoted to migrating between one service and the next.
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