Veeva CRM
NOAWARDS
YET
Pricing:
Starting from £19.98
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Capture a customer’s contact information
- Capture interactions between your agent and customer
- Customer reference Number
- During an interaction, your agent can create several service requests
- End-to-end customer management
- Raise service requests while on the phone with your customer
- Full access to the knowledge management
- Recorded interactions with the customers
- Send emails and texts to customer directly
Pricing Info
Pricing Info
Starter: £19.98 per user/month
- Service desk
- 2000+ pre-built forms
- Web forms
- 1 GB Storage
Standard: £29.98 per user/month
- Contact Centre
- Service Desk
- Customer Self Service
- 5 GB Storage
Professional: £69.98 per user/month
- Case Management
- Mobile Apps
- Mobile Worker
- 15 GB Storage
Enterprise: £89.98 per user/month
- Integration
- Full Branding
- Training
- 25 GB Storage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Company Email
Company's Address
6-8 Bonhill street London, EC2A 4BX United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Pre-built integrations
- Mobility
- Extensibility
- Unlimited customizations
- Unlimited custom appsWorkflow and approval automation
- Report history tracking
- Enterprise territory management
- Profiles and page layouts and record types
- Custom app development
- Integration via web service API
- Customizable dashboards
- Role permissions
- Multichannel built in
Integrations
- Salesforce.com
- Aktana
- Knipper
- medidata
- QPharma
- TerrAlign
- Other Veeva suite of products developed by two major groups: software and content providers
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Eli Lilly, GenomeDX, Lundbeck
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The first fully integrated multi-channel CRM solution designed for life sciences industry.
Company Email
Contact No.
Company's Address
4637 Chabot Drive, Suite 210
Pleasanton, CA 94588
Veeva CRM Comparisons
Popular Veeva CRM Alternatives
If you are still having second thoughts about which solution will be best for your business it might be a good idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular every app is and how large is its online presence. For example iTouchVision Contact Centre Twitter account has currently 179 followers. At the same time Veeva CRM Twitter is followed by 1463 people.
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