CRMNEXT

NOAWARDS
YET
Pricing:
Starting from £19.98
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Capture a customer’s contact information
- Capture interactions between your agent and customer
- Customer reference Number
- During an interaction, your agent can create several service requests
- End-to-end customer management
- Raise service requests while on the phone with your customer
- Full access to the knowledge management
- Recorded interactions with the customers
- Send emails and texts to customer directly
Pricing Info
Pricing Info
Starter: £19.98 per user/month
- Service desk
- 2000+ pre-built forms
- Web forms
- 1 GB Storage
Standard: £29.98 per user/month
- Contact Centre
- Service Desk
- Customer Self Service
- 5 GB Storage
Professional: £69.98 per user/month
- Case Management
- Mobile Apps
- Mobile Worker
- 15 GB Storage
Enterprise: £89.98 per user/month
- Integration
- Full Branding
- Training
- 25 GB Storage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Company Email
contact@iTouchVision.com
Company's Address
6-8 Bonhill street London, EC2A 4BX United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Consolidated Customer Data
- Personalized Cross-Selling
- Targeted Marketing Messages
- Call Scripts
- Support Case Management
- Business Workflow Modeling
- Integrations Management
- Reporting
- Campaign Monitoring
- Social Analytics
- Multi-Channel Collaboration
Pricing Info
CRMNEXT’s SME and enterprise pricing information is available only on request.
Integrations
CRMNEXT integrates with third-party back-end systems and data sources, internal business applications, and social media platforms.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BDO HDFC Bank, National Bank of Oman
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CRMNEXT is a CRM solution that unifies data, processes, and people to innovate financial companies’ engagements with customers.
Company Email
marketing@crmnext.com
Contact No.
Company's Address
Acidaes Solutions Pvt. Ltd.
Corporate Avenue, Chakala, Andheri(E),
Mumbai - 400 093, India
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Please keep in mind that even though both iTouchVision Contact Centre and CRMNEXT may provide a top quality range of features every app could be designed for a different company size. If you are analyzing various solutions you should pay attention to a business size they are meant for. Some features might scale up well for large enterprises but if you run a small or medium company it’s frequently more sensible to refrain paying for complex features that you might never actually use.
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