IT Glue
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Checklists
- Password & Process Management Vault
- Custom SSL Branding
- Runbooks
- Document Automation
- Integrations
- Relationship Mapping
- Domain & SSL Tracking
- NOC & Ticket Coverage Collaboration
- Mobile App
- Chrome Extension
- Document Collaboration
- Document Upload
- Document Flags
- Team Engagement
- Immutable Audit Trail with Restore
- Version Control with Rollback
- Access Control
- Workflows
- Single Sign-on
- Team-based User Experience
- Completion Profile
- Import & Export
- Template Library
Pricing Info
Pricing Info
IT Glue offers three enterprise pricing selections. These packages’ inclusions are outlined below to help you decide the best for your organization.
Basic – $19.00/user/month
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
- Domain & SSL Certificate Tracking
- IT Glue Library & Asset Template
- Access, Audit & Version Control
- 1 Data Source
- One-way PSA/CRM Sync
- GlueConnect
- Engagement
- Checklists
- Flags
- GlueFiles
- IT Glue Academy
Select – $29.00/user/month
- All Basic Features
- 2 Data Sources
- Two-way PSA/CRM Sync
- Workflows
Enterprise – $39.00/user/month
- All Select Features
- Unlimited Data Sources
- Two-way PSA/CRM Sync
- IT Glue API Access
- Custom SSL Branding
- Single Sign-on
- Premier Success
- Runbooks
Integrations
Integrations
IT Glue gives access to its API to Enterprise subscribers. Other than that, the solution provides one-way access to PSA and CRM solutions for Basic subscribers while this synchronization is two-way for Select subscribers.
Additionally, IT Glue has a large library of integrations to help you create a cohesive digital ecosystem:
- Cisco Meraki
- Office 365
- ConnectWise Manage
- Zapier
- Datto
- Continuum
- Slack
- Tigerpaw One
- Ninja RMM
- DeskDirector
- Lucidchart
For a comprehensive list of supported platforms, visit the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lattis Networks, Alpha Dog Systems, After Dark Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A world-class, multi-awarded IT documentation software that takes note of passwords, processes, and more for MSPs.
Company Email
Contact No.
Company's Address
IT Glue
700 - 128 West Pender Street
Vancouver, BC V6B 1R8
Canada
IT Glue Comparisons
Popular IT Glue Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Intelligent Scheduling
- Detailed Forecasting
- Fast Shift Planning
- Third-party Integration
- Shared Schedules
- Ticket Forecast Management
- Automated Schedule
- Daily Activities
Pricing Info
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
- Automatically schedule shifts 8 weeks in advance
- Automatically schedule intraday activities
- Configure activities to match the way your team works
- Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
- All features in Starters +
- Intelligently scheduled activities to meet forecasted volume
- View, customize, and adjust ticket forecasts
Integrations
Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:
- Intercom
- Zendesk
- Dixa
- Front
- Twilio
- Aircall
- Kustomer
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lick Home, Freshly Cosmetics, Wolf & Badger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surfboard is a smart team planning and ticket forecasting solution made for customer support teams at scale.
Company Email
Company's Address
Surfboard Technology Limited,
Cottage Place,320 City Rd, London, EC1V 2NZ,
United Kingdom
Surfboard Comparisons
Popular Surfboard Alternatives
The software examined on this page are merely a small part of our full Collaboration Software category and you should take into account that there could be more desirable options available. If you would like to guarantee you make the best possible choice for your company we strongly encourage you to test more products first. You may also want to study our top 10 Collaboration Software ranking to learn which products are at the moment the highest-ranking ones and dominate the market.
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