What is better isLucid or Front? If you wish for an effective Communications Software product for your enterprise you need to remember to assess a wide range of options. It doesn’t have to be complicated, and can be as straightforward as matching their functions in a table like the one below. You will also get a brief idea how each product works. For instance, on this page you can find isLucid’s overall score of 8.0 and compare it against Front’s score of 8.8; or isLucid’s user satisfaction level at 95% versus Front’s 90% satisfaction score.
The assessment will allow you to see the good and bad points of each software, and make up your mind on which one fits you requirements better. Beyond the main features, the software that’s simple to grasp and use is always the better option.
We know that not all people have the time to test a large number of different services, so we prepared a list of suggestions that you may find useful. Our top selections for the Collaboration Software category are: monday.com, Wrike, Smartsheet.
isLucid offers 4 subscription plans, Daily Stand Up, Team, Sales, and Enterprise. All plans include a 30-day, money-back guaranteed free plan for you to get started with. Here are its plans.
Daily StandUp – $119/month
20 meetings/month
Meeting minutes transcription
Speaker identification
Support for 20+ languages and dialects
Integration with Atlassian Jira, Azure DevOps, MS Planner
Automatic tasks, summaries, and To Do’s creation
Industry-leading security and privacy
Custom dialects per attendee
Pre-built meeting agenda templates
Transcription highlights made by voice
Live ML Recommendations
Automatically stored tasks and meeting minutes during the meeting
Custom geographical region for data storage (EU or US)
Summaries in docx for emailing to participants
1 onboarding session + 1 training session
Email and live chat technical support
Team – $239/month
All of Daily Stand Up features PLUS:
Up to 50 meetings/month
Integrations with over 3,000 task and customer management software via Zapier
Sharing meeting history with people who didn’t attend
Notify team members of your conversation on identified tasks and items from the meeting minutes
Sales – $549/month
All of Team features PLUS:
Up to 150 meetings/month
Customizable and branded Meeting minutes format
Customized task creation adapted to your workflow and stored where you need it
Integration with most project management software/ATS systems via Zapier
Data storage on your company azure account (optional)
Deployed solution on your company Azure accoun
Azure and client-managed data encryption/decryption keys
1 onboarding session + up to 3 training sessions
Dedicated Customer Success Manager
99.5% SLA
Enterprise – by quote
All of Sales features PLUS:
Custom regions for deployment
Custom number of meetings per month
Option to run all isLucid services on your Azure cloud infrastructure with per-seat-based pricing
Custom direct integrations with the software you use (CRM/ATS/ERP)
Customizable Data Processing Agreements under the GDPR
Dedicated Customer Success Manager for overall support
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
In case you continue having second thoughts about which solution will perform best for your company it might be a sensible idea to examine each service’s social metrics. These metrics are usually a sign of how popular every solution is and how large is its online presence. For instance isLucid Twitter account has currently 445 followers. At the same time Front Twitter is followed by 3028 people.
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