ISL Online
vsALVAO
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multiple Remote Connection Methods
- One-Click Remote Support
- Multiple Monitor Viewing
- Remote Reboot
- Screen Sharing
- AES 256-Bit End-to-End Encryption
- Two-Factor Authentication
- Security Configuration
- Digital Signature
- Live Chat
- Connect via RDP
- Mobile Device Support
Pricing Info
Pricing Info
ISL Online offers the following SME and enterprise pricing plans for you to choose from:
Pay Per Use – €95/500 mins/year
- Built for small businesses
- Simultaneous remote sessions (billed per minute)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
- Free upgrades & updates
- Remote desktop access & control
- Unattended access
- Mobile device support
- RDP/SSH access
- Customized remote desktop app
- Security
Cloud – €339/license/year
- Built for growing organizations
- Simultaneous remote sessions (1 computer/license)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
- Free upgrades & updates
- All features in Pay Per Use
Self-Hosted – €690/license/lifetime
- Free upgrades & updates for 1 year
- Simultaneous remote sessions (1 computer/license)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
Integrations
Integrations
ISL Online integrates with:
- Bitrix24
- Autotask
- Barracuda Managed Workplace RMM
- BMC Ready
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Avast, Canon, AT&T
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ISL Online is a virtual desktop software that permits technicians to access and manage customers' devices from anywhere at anytime.
Company Email
support@islonline.com
Contact No.
Company's Address
ISL Online LTD
XLAB d.o.o, Pot za Brdom 100, SI-1000 Ljubljana,
Slovenia
ISL Online Comparisons
Popular ISL Online Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Microsoft 365 Optimization
- Intune integration
- CMDB
- Custom Apps
- Advanced Workflows
- Azure DevOps
- Asset Inventory
- Enterprise API
- Electronic Handover Forms
- SAM Assistant
- Power Automate integration
- SLA Management
- Problem Management
- Release Management
- Customizable Agent Roles
- Advanced Reporting
- Change Management
- Incident Management
- Service Catalog
- Knowledge Base
- Workflow Automation
Pricing Info
ALVAO offers free trial, SMB, and enterprise pricing packages. Explore the details and select the plan that suits your business needs.
Asset Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Service Desk
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
IT Service Management
Start – By quote
- SLA 99,9%
- Microsoft Azure US/EU/UK
- Service Desk
- Service Catalog
- Change Management
- Recurring Changes
- Incident Management
- Problem Management
- Request Management
- Knowledge Base
- Self Service Portal
- Mobile Access
- Reports & Analytics
- Service Level Management
- Process Workflow
- Custom Fields
- Single Sign-on
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Active Directory Integration
- Multi-Channel Access
- Asset Management
- Universal Asset Inventory
- Software License
- Management
- Software and Hardware Discovery
Standard – By quote
- Everything in Start+
- Outlook Add-in
- Teams Add-in
- Customer Satisfaction
- Survey
- Advanced Workflows
- Electronic Handover Forms
- Inventory Audits
- Microsoft Intune Connector
Expert – By quote
- Everything in Standard+
- Azure DevOps Connector
- Service Desk Enterprise API
- Service Desk Custom Apps
- Standard HW/SW Request
- Forms
- Software Asset Management Assistant
- Asset Management Enterprise API
- Asset Management Custom Apps
- Configuration Management
Enterprise – By quote
- Everything in Expert+
- Independent Reporting Storage
- Sandbox (without SLA guarantee)
Integrations
- Outlook
- Microsoft Teams
- Power BI
- Azure DevOps
- Power Automate
- MS Intune
- Microsoft Azure
- Azure Active Directory
- SharePoint
- Microsoft Exchange
- Microsoft To Do
- JIRA
- SAP
- ChatGPT
- Helios
- Microsoft 365
- Microsoft Dynamics 365
- OrcaScan
- Nagios
- Zabbix
- InTune
- Configuration Management
- bmc
- iTop
- OTRS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Heineken, Avast, Essox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
Company Email
info@alvao.com
Contact No.
Company's Address
ALVAO IT Service Management
Štefánikova 16, Brno, 602 00
Czech Republic
ALVAO Comparisons
Popular ALVAO Alternatives
Almost as essential as functionalities and customer support quality are pricing options provided by ISL Online and ALVAO. Although cost should not be the sole factor it’s definitely a significant thing to think about. You should look for a flexible pricing plan that can be matched with your business size and painlessly scaled up when your business develops. You should be certain you don’t opt for pricing plans that have additional functionalities that you won’t find a use for and always try to contact with the vendor directly as enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of every solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and gives you a reliable overview of what it’s like to work with ISL Online and ALVAO.
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