Compare InStream vs. Zoho CRM

If you need to get a easy way to decide which CRM Software product is better, our proprietary algorythm gives InStream a score of 8.2 and Zoho CRM a score of 9.5 for total quality and performance. In addition, InStream is rated at 94%, while Zoho CRM is rated 96% for their user satisfaction level. You can also review their product details, including features, tools, options, plans, prices, and many more. Check if the application allows you to customize a few of its workflows to make sure the app complements your own business workflows. At the moment, the top services in our CRM Software category are: HubSpot CRM, Insightly, Pipedrive.
Compare

InStream

VS

Zoho CRM

VS

InStream screenshot Zoho CRM screenshot
Pricing Page

Score

Our Score

8.2 ?

Our Score

9.5 ?

Customer Experience

Customer Experience

Customer Experience

94% ?

Customer Experience

96% ?

Price

Price

€8

$12

Pricing Model

Pricing Model

Free | Monthly payment Monthly payment | Annual Subscription
Complete Review

Complete Review

General Description

General Description

InStream improves relation management, assures effective communication with a client and increases the efficiency of sales.
A winner of 2015 Marketing Software Award. It lets you automate salesforce, track opportunities, forecast sales, efficiently manage contacts and much more.
Easy Links
Vendor Email

Vendor Email

office@instream.io sales@zohocorp.com
Pricing Plans

Pricing Plans

Free

  • 2 Users
  • Synchronization with any mailbox
  • Data import from csv file
  • Unlimited number of contacts
  • Unlimited number of relation lists
  • List personalisation
  • 3 list view
  • Social Media integration (Facebook, Twitter)
  • Calendar
  • Notifications, follow-ups, notes
  • Content sharing
  • Custom fields
  • Intelligent hints
  • Attachments
  • Cloud-based
  • E-mail marketing capabilities
  • Free support

Premium – €8/month/user

  • All features

Zoho CRM offers a monthly or yearly pay-as-you-go service that you can cancel, upgrade/downgrade anytime. All major cards and bank or check transfer are accepted. There is also a great free trial plan that you can try out. These are the SMB and enterprise pricing plans to choose from:

Standard – $12/user/month (billed annually)

  • Sales Forecasting
  • Reports and dashboards
  • Document library
  • Roles and profiles
  • Mass email
  • Call center connectors
  • 100,000 records

Professional – $20/user/month (billed annually)

  • All Features from the Standard Plan
  • Email integration
  • Social CRM
  • Google AdWords integration
  • Workflow automation
  • Inventory management
  • Macros
  • Unlimited records

Enterprise – $35/user/month (billed annually)

  • All Features from the Professional Plan
  • Territory management
  • Custom applications
  • Custom buttons
  • Workflow approval processes
  • Page layouts
  • Custom modules
  • Multiple currencies

Ultimate – $100/user/month

  • All Features from the Enterprise Plan
  • Sandbox
  • Dedicated Database cluster
  • Priority support
  • Advanced customization
  • Advanced CRM analytics
  • Enhanced storage
Support Types

Support Types

Phone
Ticket
Phone
Ticket Training
Phone No.

Phone No.

+ 1 347 6889916 +1-888-900 9646
Contact Address

Contact Address

Block H, Southgate Office Village,
286C Chase Road
N14 6HF London, Great Britain
4141 Haciendra Drive
Pleasanton, CA 94588
USA
Integrations

Integrations

InStream integrates with the following business systems and applications:

  • Gmail
  • Google calendar
  • Google apps
  • Hotmail
  • Outlook
  • FastMail
  • Inbox
  • Mail.com
  • Twitter
  • Facebook

You can extend Zoho CRM by integrating it with some of the following applications:

  • Zoho Mobile Edition
  • Zoho Email
  • Zoho Projects
  • Zoho Apps
  • Google Apps
  • Gmail
  • Microsoft Outlook
  • QuickBooks
  • MailChimp
  • Contactology
  • Coconect
  • Constant Contact
  • Zopim
  • Twitter
  • Facebook
  • vWorkApp
  • ClickDesk
  • ExactTarget
  • HelpOnClick
  • gUnify
  • OneSaaS
  • Socket
  • TeamSupport.com
  • GetResponse
  • Wufoo
  • SimplyCast
  • CloudWork
  • Unbounce
Prominent Customers

Prominent Customers

Woodpecker, Planners, GAVBIZ ClearTrip for Business, TDirect, ThinkCre8tive, Pepperstone
Available Features

Available Features

InStream FEATURES

  • Calendar Management
  • Contact Management
  • Free Version
  • Interaction Tracking
  • Lead Management
  • Social Media Integration
 

Zoho CRM FEATURES

Sales Force Automation
  • Lead Generation & Qualification
  • Pipeline Analysis
  • Sales Stage & Probability Analysis
  • Competitive Analysis
  • Real-Time Forecasting
  • Quota Management
Lead Management
  • Automate lead management process
  • Fast track lead to deal process
  • Capture leads from website
  • Import leads from trade shows, seminars, direct mail, etc.
  • Match sales-ready leads to the right sales people
  • Convert prospects into opportunities, accounts, and contacts with a single click
  • Sales processes as per own best practices (B2B & B2C)
Account Management
  • Single database
  • Customer data across products, geographies, account, and status
  • Parent-child relationships between customer accounts and their subsidiaries
  • Price quotes, sales orders and invoices
  • Purchase history to find cross-sell and up-sell opportunities
  • Loyalty programs
Effective Follow-up
  • Log important customer calls
  • Save customer meetings and calls in an intuitive calendar
  • Invite employees, leads and contacts to meetings and events
  • Manage recurring events by day, week, month and/or year
Website Integration with Forms
  • Create forms with no coding
  • Set rules to simplify lead distribution
  • Upload forms live instantly
  • Catch leads directly into your CRM
CRM Workflow Management
  • Workflow alerts while creating or modifying records
  • Associate tasks to the workflow rules with CRM records
  • Email notifications with templates and upon triggering a workflow rule
  • Auto schedule the workflow actions at pre-defined interval
  • Instant notifications to 3rd party applications via Webhooks
  • Custom Functions
  • Macros automate tasks
Sales Tracking
  • Sales Opportunity Management
  • Monitor sales opportunities across sales cycle
  • Import sales opportunities from third-party solutions and services
  • 360-degree view
  • Drag-and-drop customization wizard
  • Big deal alert
  • Sales pipeline and sales escalation process
  • Free Edition
Pulse
  • Track records that are critical to your business based on your criteria
  • Stay on top of sales updates in real time
  • Identify cold prospects for a sales follow-up
  • Sort updates by users and modules
  • Sort records by record owner and module
  • Complete visibility based on last activity
Sales Forecasting
  • Revenue based on data within Zoho CRM
  • Create, assign and revise sales quotas
  • Assess individual and team performance
  • Forecast accuracy against commit amounts
  • Fully customizable forecast reports and dashboards
Productivity
  • Business Card View
  • Quick glance at important details of the contact without scrolling or searching
  • Customize fields
MailMagnet
  • Captures, collates and distributes customer email activity within your CRM
  • Get notification and reply to customer emails within CRM
  • Intuitively scans your mailbox and displays only relevant emails
  • Send emails via your favorite mail client
  • Get a copy of the email linked to the right lead or contact in CRM
  • Link prospect and customers emails with your CRM data
  • Share emails from prospects based on your own rules
  • Create mail merge templates for different modules
  • Get updated user info in merged documents
  • Manage templates in secured folders
Document Library
  • Role-based folders, sub-folders
  • Share collateral to your salespeople
  • Send documents from your CRM
  • One document can have multiple versions
  • Quick feedback from colleagues to improve document
Social CRM
  • View social interactions of your brand with prospect
  • Reply to direct messages, likes and mentions via your brand’s social profile
  • Engage future prospects from within the social stream
  • Stay tapped on customer’s interests and updates
  • Comment or like them inside CRM
Mobile CRM
  • Real time access to customer data
  • Receive sales alerts
  • Search customers nearby, create tasks
  • Capture trade show leads directly into Zoho CRM
  • Digitalize and save business cards on your iPhone
CRM for Google Apps
  • Custom Modules, API, Webhooks and Custom Functions
  • Create campaigns, email marketing & autoresponders
  • Enable security controls, organizational hierarchy & territories
Pricing Page

Pricing Page

Learn more about InStream pricing Learn more about Zoho CRM pricing
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
Available Languages

Available Languages

International USA, UK, Canada, International
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you pick a app that you think will be an actual asset for your business you shouldn’t only pay attention to what reviewers have to say about it. Very often individual experience with the app will vary, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every app to give you an immediate overview of how real users of InStream and Zoho CRM estimate their experience with the product. Our algorithm is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to receive a comprehensive and credible overview of what other customers think about each software. In this case InStream got a total satisfaction rating at 94% while for Zoho CRM 96% of people express they had a positive experience with it.