InStream
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Contact Management
- Free Version
- Interaction Tracking
- Lead Management
- Social Media Integration
Pricing Info
Pricing Info
Free
- 2 Users
- Synchronization with any mailbox
- Data import from csv file
- Unlimited number of contacts
- Unlimited number of relation lists
- List personalisation
- 3 list view
- Social Media integration (Facebook, Twitter)
- Calendar
- Notifications, follow-ups, notes
- Content sharing
- Custom fields
- Intelligent hints
- Attachments
- Cloud-based
- E-mail marketing capabilities
- Free support
Premium – €8/month/user
- All features
Integrations
Integrations
InStream integrates with the following business systems and applications:
- Gmail
- Google calendar
- Google apps
- Hotmail
- Outlook
- FastMail
- Inbox
- Mail.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Woodpecker, Planners, GAVBIZ
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
InStream improves relation management, assures effective communication with a client and increases
the efficiency of sales.
Company Email
office@instream.io
Contact No.
Company's Address
Block H, Southgate Office Village,
286C Chase Road
N14 6HF London, Great Britain
InStream Comparisons
Popular InStream Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
info@oxontech.com
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
OXON Comparisons
Popular OXON Alternatives
You shouldn’t count on exclusively a wide set of functionalities and flexible pricing from a well-known CRM Software. Almost as important as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about InStream or OXON, or you face some problems, or maybe you’ll need to request a certain change or feature useful to your team you can rely on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you are able to profit from personal training or at least an FAQ you can use.
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