InStream
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Calendar Management
- Contact Management
- Free Version
- Interaction Tracking
- Lead Management
- Social Media Integration
Pricing Info
Pricing Info
Free
- 2 Users
- Synchronization with any mailbox
- Data import from csv file
- Unlimited number of contacts
- Unlimited number of relation lists
- List personalisation
- 3 list view
- Social Media integration (Facebook, Twitter)
- Calendar
- Notifications, follow-ups, notes
- Content sharing
- Custom fields
- Intelligent hints
- Attachments
- Cloud-based
- E-mail marketing capabilities
- Free support
Premium – €8/month/user
- All features
Integrations
Integrations
InStream integrates with the following business systems and applications:
- Gmail
- Google calendar
- Google apps
- Hotmail
- Outlook
- FastMail
- Inbox
- Mail.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Woodpecker, Planners, GAVBIZ
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
InStream improves relation management, assures effective communication with a client and increases
the efficiency of sales.
Company Email
Contact No.
Company's Address
Block H, Southgate Office Village,
286C Chase Road
N14 6HF London, Great Britain
InStream Comparisons
Popular InStream Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
OXON Comparisons
Popular OXON Alternatives
You shouldn’t count on exclusively a wide set of functionalities and flexible pricing from a well-known CRM Software. Almost as important as key features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about InStream or OXON, or you face some problems, or maybe you’ll need to request a certain change or feature useful to your team you can rely on a responsive and helpful customer support. See if services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you are able to profit from personal training or at least an FAQ you can use.
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