What is better Innoinstant or Squaretalk? Getting the right Communications Software for your organization is difficult with various features, options, and offers to consider. However, relying on our review platform will make it possible for you to simplify the necessary steps by getting all main services in one place.
For example, you can match Innoinstant and Squaretalk for their tools and overall scores, in this case, 8.0 and 8.5, respectively. Furthermore, you can check which product has better general user satisfaction rating: 98% (Innoinstant) and 97% (Squaretalk) to find out which product is the better option for your organization. Don’t simply buy the service with the lowest price, but the service that has the most cost-effective value.
At this time, the most popular products in our Instant Messaging Software category are: Slack, Flock, Glip.
Innoinstant is a communication solution for you to produce engaging, reliable, and secure real-time communications and collaborations across multiple systems, platforms, and devices via messaging APIs and SDKs.
Company Email
innocrux@gmail.com
Contact No.
Company's Address
Innocrux Private Limited
No.28, Padma Street, VGN Avenue, Mogappair, Chennai
India
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
You don’t want just a broad array of features and flexible pricing packages from a well-known Communications Software. Almost as essential as core features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Innoinstant or Squaretalk, or you struggle with some problems, or perhaps you’ll want to ask for a certain change or feature useful to your team you can rely on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to benefit from personal training or at the very least an FAQ you can use.
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