What is better iHelpDesk or Sprinklr Service? You have so many Help Desk Software options in today’s market that deciding on the best product may be confusing. On our comparison page, you can actually evaluate the tool, stipulations, available plans, and more details of iHelpDesk and Sprinklr Service.
You can examine their score (6.5 for iHelpDesk vs. 8.9 for Sprinklr Service) and user satisfaction level (100% for iHelpDesk vs. 97% for Sprinklr Service). The scores and ratings give you a general idea how both of these software products perform. Additionally, find out if the solution can integrate with the company’s current business apps to promote greater productivity.
People who are pressed for time or would like to get a suggestion from our experts may want to take a look at these top choices for this year: .
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
Please note that even though both iHelpDesk and Sprinklr Service may provide a top quality range of features each app could be designed for a different business size. If you are analyzing various solutions you may want to focus on a business size they are aimed at. Specific functionalities may scale up effectively for large enterprises but if you own a small or mid-sized company it’s usually better to refrain paying for advanced features that you might never use.
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