What is better IdeaScale or Bria? With various functionalities, pricing, details, and more to check, choosing the right Customer Support Software for your organization is challenging. Nevertheless by working with our system, you can easily match the functions of IdeaScale and Bria together with their general SmartScore, respectively as: 7.8 and 8.5 for overall score and 97% and 98% for user satisfaction.
You can also compare them feature by feature and find out which application is a better fit for your company. Remember to ask for a free trial first before getting a plan to experience how the solution performs in practical situations.
We realize that not all businesses have the time to scrutinize a wide range of various services, so we prepared a list of suggestions that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.
Bria integrates with the following business systems and applications:
Salesforce CRM
Microsoft Outlook
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AVAYA, COMCAST, NOKIA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A SIP-based VoIP software solution for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM); highlighting its powerful integrations.
In case you are still having second thoughts about which app will be best in your case it might be a sound idea to examine each service’s social metrics. These metrics are usually a way to see how popular a given app is and how wide is its online presence.For instance, if you check IdeaScale LinkedIn page you’ll see that they are followed by 103 people. In case of Bria the amount of followers on their LinkedIn page is 1538.
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