Hotjar
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multi-device support (desktop, smartphone, tablet)
- User testing recruitment
- Sites and organization settings
- Feedback polls
- Behavior logic
- Tracking code
- Visitor recordings
- Visitor targeting
- CSV or XLSX format for exported responses
- Conversion funnels
- Heatmaps and Recordings sharing
- Sentiment monitoring
- Customizable widgets
- Form analysis
- Support for over 40 languages
- One script implementation
- Billing
- Site drop-offs view
- One-on-one testing
- Replay visitor sessions
- Incident reports
- Submission stats
- Surveys
- NPS (Net Promoter Score)
- User actions view
- User behavior visualization
- Cross-device surveys
- Time- or event-based questions
- IPs blocking
- Multiple question types
- Recording filtering
- Form and field engagement visualization
- Survey editor
- Heatmaps
- Instant visual feedback
Pricing Info
Pricing Info
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
- 2,000 page views per day data collection
- Unlimited users
- Limited reports
- Store data for 365 days
PLUS – $29/month
- 10,000 page views per day data collection
- All features of the BASIC plan
- 30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
- Up to 20,000 pages views per day – $89/month
- Up to 50,000 pages views per day – $189/month
- Up to 120,000 page views per day – $289/month
- Up to 400,000 page views per day – $589/month
Inclusions:
- All features of Professional PLUS plan
- No Hotjar branding
- Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
- Central account with unlimited sites for clients
- Volume pricing discount
- Use own logo for Hotjar interface rebranding
- Client users invitation for accessing and managing their data
Integrations
Integrations
Hotjar has seamless integrations with the following apps:
- Hubspot
- Segment
- Omniconvert
- Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
- PrestaShop
- Instapage
- LightCMS
- Squarespace
- Unbounce
- Drupal
- Google Tag Manager
- HubSpot
- Shopify
- Magento
- Weebly
- WordPress
- Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
Hotjar Comparisons
Popular Hotjar Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer data platform
- Audience segmentation
- Website tracking
- Visual customer journey builder
- A/B testing
- AI marketing recommendations
- Marketing automation
- Revenue attribution
- Lead generation
- Lead capture
- Lead scoring
- SMS marketing
- Email marketing
- SaaS marketing
- PLG marketing
- Ecommerce marketing
- Facebook retargeting
- Nonprofit marketing
- AI marketing
- Marketing dashboards
- Sales dashboards
- BI reporting
- Marketing analytics
Pricing Info
Ortto offers one free plan and four paid plans. Each paid plan comes with a 14-day free trial. Below are the features included in each plan:
Free
- Email marketing
- 1 playbook
- 2,000 contacts
- Contact profiles
- Segmentation
- Engagement score
- 3 engagement activities
- People
- Organizations
- Tagging
- Activity tracking
- 15 audiences
- Audience analytics
- Dashboard builder
- 1 dashboard
- Reports builder
- Snapshot reports
- 20 dynamic reports
- Revenue attribution
- 2 capture widgets
- Email marketing drag-and-drop builder
- Preference center
- Send from custom email domain
- 8,000 emails per month
- User and website tracking session
- Product event tracking
- 1 custom activity
- 1 user seat
- Two-factor authentication
- GSuite integration
- Knowledge base
- API
- Custom activities
Campaign – $29/month
- All Free plan features, plus
- 3 playbooks
- Audience retargeting
- 5 capture widgets
- 2 user seats
- Email support
- Remove “powered by Ortto”
Professional – $99/month
- All Campaign plan features, plus
- 15 journeys
- 15 playbooks
- Playbook actions
- SMS (add-on)
- A/B testing
- Timezone-based delivery
- 5,000 included contacts
- 5 engagement activities
- 20 audiences
- 3 dashboards
- 60 dynamic reports
- Funnels
- 20 capture widgets
- 20,000 emails per month
- 5 custom activities
- 3 user seats
- Customized default footer
Business – $299/month
- All Campaign features, plus
- 30 journeys
- 30 playbooks
- 20,000 included contacts
- 8 engagement activities
- Data retention (+90 days) – add-on
- 30 audiences
- 5 dashboards
- 120 dynamic reports
- Cohorts
- 50 widgets
- Custom email IP (add-on)
- 80,000 emails per month
- 1 outbound activity stream
- 5 user seats
- Roles and permissions
- Custom roles and permissions
- Priority support
- Advanced address lookup (.01c per request)
- Sandbox account
Custom – by quote
You can contact the vendor to have a plan tailor-made for your specific needs.
Integrations
Ortto integrates with a wide variety of third-party software for finance, sales, customer support, and ecommerce, among others. Below are some of these integrations:
- Shopify
- Pipedrive
- Stripe
- Zapier
- WooCommerce
- Zendesk
- Google Ads
- Gorgias
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bitly, Vodafone, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Designed to collect customer data into a single platform to provide a complete view of each customer. This unified data also makes it easier for marketers to create dynamic audience segments and hyper-personalized marketing messages. Pre-made and customized marketing reports and dashboards also allow teams to accurately track campaign performance.
Company Email
help@ortto.com
Company's Address
28 O'Connell St,
Sydney, New South Wales
2000, AU
Ortto Comparisons
Popular Ortto Alternatives
It may not always be sufficient to simply compare Hotjar and Ortto against each other. Even though reliable functionalities, pricing and customer comments are all crucial and should be considered when making a final decision, you should also take a look at the recognition and awards won by each software. In many cases a less dominant app may turn out to be an amazing choice that was a winner of many industry awards such as our Supreme Software Award which reveals that in spite of limited market popularity it’s a significant rival to the software that rule the market.
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