What is better Hitsteps or Chat Whisperer? It’s easy to our scoring system to help you get a general idea which Customer Support Software product is better for your company. For overall product quality, Hitsteps attained 8.0 points, while Chat Whisperer earned 8.5 points. Meanwhile, for user satisfaction, Hitsteps scored 100%, while Chat Whisperer scored 95%.
Details about their unique elements, tools, supported platforms, customer support, plus more are provided below to give you a more correct assessment. Remember to choose only the functions your company needs to avoid wasting resources for tools that you won’t be using.
People who want to save some time or would like to get a Business Intelligence Software recommendation from our team might want to take a look at these top choices for this year: Looker, Sisense for Cloud Data Teams, Sisense.
Hitsteps Web Analytics offers a basic free package, and severalSMB and enterprice pricing plans for advanced users. Check the details and choose your plan:
Hitsteps integrates with the following business systems and applications:
HTML
WordPress
Joomla
Drupal
Shopify
Prestashop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Market Twister, Zethus, Preferred Traffic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful real-time visitor management and live chat service that allows you to monitor visitors stream and follow each visitor’s pageviews to know more about them. It can determine visitors’ locations, operating systems, browsers, and devices used. With that information, engagement is more colorful, and lead generation a high possibility.
Chat Whisperer offers multiple pricing options depending on the level of features needed. It has a freemium model, which allows users to try out basic features for free.
The following are the pay-per-use plans:
STARTER Plan – $20/month, ca. 30,000 words/month
Add-on Plan – $50/month, ca. 30,000 words/month
Free and paid plans include 1 active assistants, data loaders for PDF, Word, CSV, website files, URL crawler, custom domains, and team use.
Chat Whisperer easily integrates with various third-party software, including:
Shopify
Webflow
CRM Systems (Salesforce, HubSpot, Pipedrive, etc.)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Chat Whisperer enables businesses to provide efficient support, streamline operations, and gather valuable insights. With seamless integrations across various platforms, including e-commerce and CRM systems, this platform empowers companies to improve customer satisfaction and drive engagement, making it a vital tool for modern businesses looking to enhance their digital presence.
Please note that while both Hitsteps and Chat Whisperer may provide an excellent set of features each service may be designed for a different business size. If you are studying different apps you may want to pay attention to a company type they are aimed at. Certain features could scale up well for huge enterprises but if you run a small or mid-sized company it’s frequently more sensible to avoid paying for advanced functionalities that you may never use.
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