HappyFox
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Conversion Into Tickets
- Ticket Merging
- Ticket Escalation
- Group contacts
- In-depth reporting
- Over 35 languages supported
- Personalize queue
- Smart rules for automation
- Social media integration with Facebook
- Supports voice, email, chat, social media, and mobile channels
- Works on iOS, Android, and Windows mobile devices
Pricing Info
Pricing Info
HappyFox offers four price annual pricing plans:
Mighty: $29 per staff/month (annual) or $39 per staff/month (monthly)
- Attachment Store 50GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
Fantastic: $49 per staff/month (annual) or $59 per staff/month (monthly)
- Attachment Store 200GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
Enterprise: $69 per staff/month (annual) or $79 per staff/month (monthly)
- Attachment Store 500GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
Enterprise Plus: $89 per staff/month (annual) or $99 per staff/month (monthly)
- Attachment Store 1024GB
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Satisfaction Surveys
- SLA Breach Notification
- Custom Ticket Queues
- Proactive Agent Collision
- Lite Users
- Sentiment Analysis
For more HappyFox price details, contact the vendor.
Integrations
Integrations
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
- Salesforce
- Google Apps
- Zoho CRM
- SurveyMonkey
- Twilio
- Olark
- SnapEngage
- Freshbooks Accounting
- Batchbook
- Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Company Email
support@happyfox.com
Contact No.
Company's Address
24, Executive Park, Suite 230, Irvine CA 92614, United States
HappyFox Comparisons
Popular HappyFox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Lead management
- Marketing tools
- Sales activities
- Customer Service Module
- Business process management
- Web forms
- Open-source CRM system
- Software Development Kit
- Modules creation
- Profiling System
- Web services
- Workflow management
- Business Process Management Engine
- Data import
- CRM mobile app
- Open-source integrations
- Over 100 plug-ins supported
Pricing Info
vtenext offers a paid plan by quote. Contact the vendor for detailed pricing information.
Integrations
- Gmail
- Hubspot CRM
- Mailchimp
- Microsoft Outlook
- Microsoft Exchange
- Prestashop
- Salesforce
- Shopify
- SuiteCRM
- Woocommerce
- Magento
- vtiger
- Over 100 open-source plug-ins
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pellini, Rexroth Bosch Group, lastminute.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A hybrid CRM platform that unifies the capabilities of a business process management system with customer relationship management. As such, users can design, automate, and re-engineer the processes that make up their operations.
Company Email
info@vtenext.com
Contact No.
Company's Address
Vtenext SRL
Viale Sarca, 336/F,
20126 Milano MI,
Italy
vtenext Comparisons
Popular vtenext Alternatives
If you are still having second thoughts about which app will be best in your case it might be a sensible idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular every service is and how wide is its online presence. For example HappyFox Twitter profile has currently 2168 followers. At the same time vtenext Twitter is followed by 17 people.
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