What is better HappyFox or Surfboard? To successfully find the most helpful and productive Customer Support Software for your company, you should compare products available on the market. For instance, here it is possible to match HappyFox’s overall score of 8.8 against Surfboard’s score of 8.0. You can also evaluate their general user satisfaction: HappyFox (94%) vs. Surfboard (93%).
What’s more, you can compare their pros and cons feature by feature, including their terms and conditions and pricing. By comparing products you are sure that you pick the best software for your company. It goes without saying you have to know your particular requirements to realize which service meets those needs.
In case you you want to quickly locate the top Customer Support Software according to our review team we recommend you take a look at these services: Zendesk, Freshdesk, Freshdesk Omni.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
Automatically schedule shifts 8 weeks in advance
Automatically schedule intraday activities
Configure activities to match the way your team works
Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
All features in Starters +
Intelligently scheduled activities to meet forecasted volume
Both HappyFox and Surfboard were tested by a group of reliable SaaS experts who carried out a detailed examination of all crucial aspects of each app. Their final score was prepared using our unique SmartScore model which calculates an individual partial score to each factor including: main functionalities, customer support, mobile device support, security, customer satisfaction and media presence. Here at FinancesOnline we realize useful features are not the only thing crucial to a business so we make sure we pay attention to all sides of a service before giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
