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Compare Guestmeter vs Ratesight

What is better Guestmeter or Ratesight? If you need an effective Reputation Management Software product for your organization you have to invest time and assess a wide range of options. It doesn’t have to be complex, and can be as simple as matching their traits in a table like the one below. You will also get a brief idea how each product works. For instance, on this page you can see Guestmeter’s overall score of 8.0 and compare it against Ratesight’s score of 8.0; or Guestmeter’s user satisfaction level at 94% versus Ratesight’s N/A% satisfaction score.

The contrast can help you see the strengths and weaknesses of each application, and choose which fits you requirements better. Aside from the robust features, the software which is simple and intuitive is always the better option.

In case you you would like to quickly identify the best Reputation Management Software according to our review team we suggest you check out one of these products: Qualtrics CX, Yotpo, Hootsuite.

NOAWARDS
YET

SmartScore™

8.0

User Satisfaction

94%

Pricing:

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • SMS & Email Surveys
  • Multi-Property Management
  • Lobby Kiosk
  • Printable QR Cards
  • Alerts & Notifications

Pricing Info

Guestmeter offers a 7-day free trial. Here are more details on Guestmeter’s enterprise pricing plans:

Small – $49/property/month

  • 250 SMS/Email Survey per month
  • Printable QR Cards
  • Lobby Kiosk
  • Integration
  • Multi-Property Management
  • Alerts & Notifications
  • 24/7 Support

Medium – $149/property/month

  • 1000 SMS/Email Survey per month
  • Printable QR Cards
  • Lobby Kiosk
  • Integration
  • Multi-Property Management
  • Alerts & Notifications
  • 24/7 Support

Large – $240/property/month

  • 2000 SMS/Email Survey per month
  • Printable QR Cards
  • Lobby Kiosk
  • Integration
  • Multi-Property Management
  • Alerts & Notifications
  • 24/7 Support

X-Large – $349/property/month

  • 3000 SMS/Email Survey per month
  • Printable QR Cards
  • Lobby Kiosk
  • Integration
  • Multi-Property Management
  • Alerts & Notifications
  • 24/7 Support

Integrations

Guestmeter integrates with the following software:

  • Cloudbeds
  • Mews
  • Paypal
  • Chargebee

You can also connect third-party apps with Guestmeter using Zapier or Guestmeter’s API.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Guestmeter is a multi-property and reputation management software created to help businesses in the hospitality industry gather positive and negative customer feedback.

Company Email

support@guestmeter.com

Contact No.

Company's Address

Guestmeter
Weena Office Center, Weena 505
Rotterdam, 3013 BC
Netherlands

NOAWARDS
YET

SmartScore™

8.0

User Satisfaction

N/A

Pricing:

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full access platform
  • Any device
  • Multiple locations
  • Bulk or single email
  • Text/SMS
  • Tablet mode and kiosk support
  • CRM integration
  • Dashboard
  • Website integration
  • Improved reputation
  • Monitor & reporting
  • Repair reviews

Pricing Info

Ratesight offers 3 pricing packages:

Professional – $199 per month

  • Dedicated Phone Number
  • 500 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 4 cents

Premier – $299 per month

  • Dedicated Phone Number
  • 1250 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 3 cents

Enterprise Plan – $$399+/month

  • Dedicated Phone Number
  • 3000+ SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 2 cents

Integrations

Ratesight offers a comprehensive API to help you automate and integrate the application with your existing systems.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Art of Beauty, Bristol Health

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ratesight is an online review management platform that companies can use to gather and track customer reviews.

Company Email

info@ratesight.com

Contact No.

Company's Address

Eagle Mountain, UT

Popular Ratesight Alternatives

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

9.1

User Satisfaction

100%

Pricing:

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

Almost as essential as functionalities and client support level are pricing packages given by Guestmeter and Ratesight. Even though cost should not be a deciding factor it’s surely a key thing to think about. You should expect a flexible pricing plan that can be adjusted to your company size and painlessly scaled up every time your team grows. Be sure that you don’t choose pricing plans that have advanced tools that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of every software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to invest any money and offers a solid overview of what it feels like to work with Guestmeter and Ratesight.

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