What is better Grasshopper or CloudTalk? Comparing Grasshopper and CloudTalk, it is simple to see which Business Phone Systems product is the more suitable option. This means that your organization will be able to choose most productive and efficient program. You can check the specifics, like available tools, prices, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their general scores to know which one looks to be more beneficial for your firm. Grasshopper has 9.0 points for overall quality and 97% rating for user satisfaction; while CloudTalk has 8.5 points for overall quality and 100% for user satisfaction. Similarly, you can also find out which vendor is more credible by sending an email inquiry to the two companies and check which company replies sooner.
At this time, the top products in our Communications Software category are: monday.com, RingCentral, Slack.
Grasshopper comes in three pricing plans designed to meet varying business needs and demands. Each plan is integrated with awesome features matching your business requirements and budget. Here are the details:
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Please pay attention to the fact that while both Grasshopper and CloudTalk may provide an excellent set of features every app might be created for a different company size. If you are analyzing various solutions you should pay attention to a business size they are meant for. Specific features might scale up efficiently for big enterprises but if you own a small or medium business it’s frequently better to avoid paying for advanced features that you may never actually use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
