The Real PBX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Patch Management Software
- IT Alerting
- Admin Console
- Agent Collaboration
- Background Access
- Help Desk Reporting
Pricing Info
Pricing Info
GoTo Resolve offers various pricing plans for different business scales. Contact vendor to book for a free demo.
Free – $0
- Up to 3 agents
- Up to 5 Pro devices
- Unlimited Lite devices
- Device Monitoring
- Device Quick View
- Unattended Remote Access
- Reboot and Reconnect
- Multi-Session Handling
- File Transfer
- Admin Mode
- Session Recording (Always On)
- Unified GoTo Product Admin Center
- Multi-Factor Authentication
- Active Directory Connector
- Multi-Company Support
- Support Center
- Community Support
Remote Support – $40/month
- 1 agent included
- Unlimited Instant Remote Support
- Reboot and Reconnect
- Admin Mode
- Multi-Agent Collaboration
- Help Desk
- Remote Session Features in Free +
- Screen Blanking
- Agent Screenshare
- Session Transfer
- Incident Management
- End User Portal
- MS Teams Integration
- Email Ticket Submission
- Agent Web Helpdesk Console
- Integrated Remote Support
- Mobile Support (add-on)
- Camera Share Support (add-on)
- Account Administration Features in Free +
- Website PIN Entry Page Integration (includes GoTo branding)
- Support Center
- Community Support
- Live Email/Chat/Phone Customer Support
- iOS Remote View
- Android Remote Control
- Chromebook Remote View
- Zero Download for End User
- Annotations
- VoIP Audio
- Recordings
- Device Configuration and Restrictions
- Application and Content Management
- Device and Data Security
- Real-time Analytics, Dashboards, and Reports
- Automated Device Enrollment and Business Policies
Standard – $57/month
- Everything in Free and Remote Support +
- 1 agent included (+unlimited agent add-ons)
- 25 Pro devices included (+unlimited device add-ons)
- AV Management
- Remote Execution
- Antivirus Management
- Unlimited Instant (clientless) Remote Support
- Website PIN Entry page integration (GoTo Branding removed)
- Mass Deploy Devices
- Android Unattended Remote Access
Premium – By quote
- Everything in Standard+
- 3 agents included (+unlimited agent add-ons)
- 100 Pro devices included (+unlimited device add-ons)
- Windows Updates
- Application Updates
- Automation Scheduling
- Dedicated Onboarding Manager
Integrations
Integrations
GoTo Resolve can seamlessly integrate with different platforms, such as:
- Zendesk
- Microsoft Teams
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Integrated Partner Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GoTo Resolve is a simple, unified IT management and support solution that enables IT departments to do more with less.
Company Email
Contact No.
Company's Address
GoTo Group, Inc.
333 Summer Street, Boston Massachusetts 02210
USA
GoTo Resolve Comparisons
Popular GoTo Resolve Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Routing
- Call Forwarding
- Find Me/Follow Me
- Call Blasting
- Call Recording
- Conference Calls
- Call Que Management
- Unlimited Extensions
- Call Barge In
- Virtual Receptionist
- Caller ID
- Music on Hold
- Load Balancing
- Predictive Dialer
- Scheduled Call Back
- Custom Call Dispositions
- Real-Time Call Reporting
- Toll-Free Numbers
- DID Numbers
- Unified Messaging
- Remote Access
Pricing Info
The Real PBX charges fees when your customers call you using international toll-free numbers or local numbers provided by the virtual PBX service. The fees vary based on the location of your business or the location of the calling devices you connected to the VoIP PBX phone system.
Here are pricing plans available to users in the US, Canada, UK, and Australia. Please refer to the official website of The Real PBX if you’re business is located in a different country or have branches across the globe.
Toll-Free Number
Unlimited Plan
- Unlimited Minutes
USA/Canada – $20/number/month, $39/extension/month
UK Fixed Line – $10/number/month, $89/extension/month
UK Mobile – $10/number/month, $109/extension/month
Australia Fixed Line (international 1800 numbers) – $20/number/month, $109/extension/month
Australia Mobile (international 1800 numbers) – $20/number/month, $129/extension/month
Australia Fixed Line (international 1300 numbers) – $20/number/month, $81.75/extension/month
Australia Mobile (international 1300 numbers) – $20/number/month, $96.75/extension/month
–
Minutes-Based Plan
- Incoming calls will ring the SIP or VoIP phone
USA/Canada
Starter
135 Minutes – $9/month
425 Minutes – $19/month
1100 Minutes – $34/month
1600 Minutes – $59/month
Medium
2,000 Minutes – $65/month
3,000 Minutes – $75/month
5,000 Minutes – $110/month
10,000 Minutes – $165/month
Large
20,000 Minutes – $298/month
30,000 Minutes – $390/month
50,000 Minutes – $560/month
100,000 Minutes – $1,000/month
High Volume – by quote
–
UK
Starter
150 Minutes – $15/month
350 Minutes – $34/month
800 Minutes – $59/month
Medium
1,450 Minutes – $99/month
3,285 Minutes – $210/month
5,000 Minutes -$265/month
Large
10,000 Minutes – $500/month
15,000 Minutes – $660/month
20,000 Minutes -$780/month
High Volume – by quote
–
Australia (international 1800 numbers)
Starter
150 Minutes – $9/month
305 Minutes – $34/month
1,250 Minutes – $99/month
Medium
5,000 Minutes – $200/month
10,000 Minutes – $380/month
20,000 Minutes – $740/month
Large
50,000 Minutes – $1,800/month
100,000 Minutes – $3,400/month
High Volume – by quote
–
Australia (international 1300 numbers)
Starter
150 Minutes – $6.75/month
305 Minutes – $25.5/month
1,250 Minutes – $74.25/month
Medium
5,000 Minutes – $150/month
10,000 Minutes – $285/month
20,000 Minutes – $555/month
Large
50,000 Minutes – $1,2500/month
100,000 Minutes – $2,550/month
High Volume – by quote
–
Local Number
US – $12/number/month or $115/number/year
- No setup fee
Canada – $13/number/month or $125/number/year
- No setup fee
UK – $16/number/month or $154/number/year
- No setup fee
Australia – $15/number/month or $144/number/year
- No setup fee
Integrations
The Real PBX integrates your VoIP PBX phone system with the following business applications:
- Zoho CRM
- Saleforce
- SAP
- Microsoft Dynamics
- Hubspot
- MailChimp
- Social Media (e.g.,Facebook, LinkedIn, & Twitter)
- Paypal
- Sage
- QuickBooks
- Kayakp
- Zendesk
- Desk.com
- Microsoft Office
- Google Apps
- Shopify
- Slack
- DocuSign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chidrupi Consultancy Services Pvt. Ltd., RadixInfo Telecom, Kashyap Cyber Hub
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The Real PBX is a suite of communication solutions that improves how your business connects with customers around the world.
Company Email
Contact No.
Company's Address
The Real PBX Limited
3 Willow Close, Holborough Lakes Snodland,
Kent, ME65FA
United Kingdom
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You don’t want simply a wide range of useful tools and scalable pricing packages from a well-known Customer Support Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that if you have any questions about GoTo Resolve or The Real PBX, or you struggle with some problems, or maybe you’ll need to request a specific change or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are offered. It’s also a major asset if you can benefit from personal training or at least a knowledge base you can use.
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