What is better GoTo Resolve or Kapdesk? Today’s firms want the best Customer Support Software product to stay competitive. On this page we help you with choosing the right tool, by allowing you to examine GoTo Resolve and Kapdesk down to the very details of their individual offers.
You may as well make use of our overall scoring values, which rate the software general quality and performance. GoTo Resolve got a 8.2 score, while Kapdesk has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 96% (GoTo Resolve) against 100% (Kapdesk). Bear in mind to select the application that best matches your most urgent needs, not the solution with the most robust features.
Right now, the most significant solutions in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Kapdesk is designed to integrate with a wide range of popular CRM systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Smirnoff, Jaypee Group, Hard Rock Cafe, Royal Orchid
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Kapdesk is a helpdesk suite that integrates multi-channel support, ticketing, self-service, and support analytics into one intuitive and easy to use platform.
Almost as important as useful features and client support quality are pricing options given by GoTo Resolve and Kapdesk. Even though cost should not be a deciding aspect it’s definitely a significant thing to consider. You should try to find a flexible pricing package that can be adjusted to your company size and easily scaled up when your company develops. Make sure you don’t pick plans that include advanced features that you won’t use and always make an effort to contact with the vendor directly because big companies can often benefit from special pricing. You should also give a chance to a free trial or demo of every service to spend at least some time working with it. It’s a valuable experience that doesn’t ask you to spend any money and provides you with a practical overview of what it feels like to work with GoTo Resolve and Kapdesk.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
