Eudata
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Strike Up a Conversation on any Channel
- Teamwork
- Create and Assign Tasks
- Set Alerts and Due Dates
- Analyze Data and Suggest Answers to Issues
- Customer Centric
- Information at Fingertips
- Connect Customers with the Right Agents
- Understand Customers and their Preferences
- Open APIs
- One-Key Resolution
- Straightforward Interface
- Inspired by Messaging Apps
- Real-Time Data, Insights, and Analytics
- Liveboards
- Reports
- Global Search
Pricing Info
Pricing Info
Gladly’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
Integrations
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Company Email
Contact No.
Company's Address
201 California Street, Suite 1300
San Francisco, CA 94111
USA
Gladly Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- ChatBOT (Conversational Engine)
- ChatBOT Analytics – Reporting
- VoiceBot
- Cognitive Contact Center (3C)
- Chat
- Audio/Video Chat
- Real-Time Collaboration
- Real-Time Sharing
- Recording
- Email and SMS
- Web Call Back
- Conversational and Social interface
- Persistent Chat
- Mobile & Web Messaging
- IOT Assisted Service
- Proactive Engagement
- Outbound Engagement
- Web Customer Care
- Expert Advisor
- Voice2Chat
- Customer onboarding
- Customer Centricity
- External Contact Center or CRM Connectors
- Kiosk
Pricing Info
Contact Eudata for their enterprise pricing information and other product details.
Integrations
Eudata integrates with the following business systems and applications:
- Cisco
- Genesys
- Avaya
- Enghouse
- Asterisk
- Salesforce
- Amazon Echo
- Skype
- Skype for Business
- FB Messenger
- Telegram
- Expert System Cogito
- Google Dialogflow w MS Luis
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IBM, Ecobank, Accenture, UniCredit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Eudata combines traditional interaction systems such as voice contact centers and CRM systems with its own digital solution and artificial intelligence platform, both representing the state of the art in the market.
Company Email
info@eudata.com
Contact No.
Company's Address
Eudata
Via M.Gioia 55/C - 20124
Milano
Eudata Comparisons
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It may not always be enough to simply compare Gladly and Eudata against each other. Even though reliable tools, pricing and customer comments are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards claimed by every product. Very often a less known app may turn out to be an excellent choice that was distinguished with industry awards such as our Great User Experience Award which reveals that in spite of limited market popularity it’s a significant contender to the products that rule the market.
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