What is better Gainsight or Purple? The ideal Business Intelligence Software is a product that can handle your company’s unique requirements. It is possible to identify which choice works really with your company if you assess numerous products before you decide which one is the best.
As an example, Gainsight and Purple are scored at 7.8 and 8.0, respectively, for general quality and performance. Likewise, Gainsight and Purple have a user satisfaction rating of N/A% and 100%, respectively, which shows the general feedback they get from customers. Moreover, talk to an existing client of the software and solicit their feedback about the solution in question.
Currently, the best solutions in our Customer Service Software category are: Salesforce Service Cloud, Freshdesk, Freshdesk Omni.
Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.
Purple integrates with the following business systems and applications:
Cisco
Cisco Meraki
Ruckus
Xirrus
Aruba
HP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Outback Steakhouse, Indiana Pacers, Century Link
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Purple AI is a cloud based solution provides you with the same in-depth understanding of physical spaces that website analytics have delivered for years
Both Gainsight and Purple were evaluated by a group of independent SaaS experts who conducted a detailed analysis of all core elements of every solution. Their final rating was calculated with unique SmartScore system that provides a separate partial score to each element including: main functionalities, client support, mobile support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor essential to a business so we make an effort to pay attention to all sides of a solution prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
