What is better Fuze or alphachat? You can use our scoring system to provide you with a general idea which Communications Software product is more suitable for your company. For overall product quality, Fuze earned 8.6 points, while alphachat gained 8.0 points. Meanwhile, for user satisfaction, Fuze scored 98%, while alphachat scored 97%.
Information regarding their functions, tools, supported platforms, customer support, and more are given below to provide you with a more precise comparison. Don’t forget to choose only the functions your company needs to avoid wasting cash for features that you won’t be using.
Currently, the top products in our Communications Software category are: monday.com, RingCentral, Slack.
Fuze integrates with the following business systems and applications:
Gong AI
Slack
Samsung
Salesforce
Zendesk
Office365
Skype for business
Outlook
Gmail
Google calendar
Dropbox
SharePoint
OneDrive
Box
Adobe
Google Drive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Trustpilot, Associated Press, National Geographic, Careerbuilder, AstraZeneca, Kronos, American Pacific Mortgage, US Auto Sales, Messila Valley Transportation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Fuze is a global cloud communications company that provides a unified communications and contact center experience for the enterprise. With Fuze's enterprise-grade and centralized platform, businesses can take advantage of simplified yet flexible communication tools.
alphachat offers two plans for users to choose from. It includes an enterprise plan that allows you to deploy multiple AI chatbos, code custom actions and intents through AlphaOS, and implement API integrations. Here are the details:
alphachat is a messaging platform that provides an AI-enabled virtual assistant for teams to reduce support workload and increase customer satisfaction.
In case you continue having second thoughts about which product will work best for your company it might be a sensible idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular each service is and how extensive is its online presence. For instance Fuze Twitter account has currently 8756 followers. At the same time alphachat Twitter is followed by 142 users.
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