What is better Front or Versature? If you want to get a convenient way to find out which Communications Software product is better, our unique algorythm gives Front a score of 8.8 and Versature a score of 7.8 for overall quality and performance. At the same time, Front is rated at 90%, while Versature is rated 90% for their user satisfaction level.
You can also review their product details, including functions, tools, options, plans, pricing, and more. Find out if the application allows you to customize a few of its processes to make sure it matches your own business workflows.
We did our best to review all popular Customer Support Software solutions offered out there, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
Versature integrates with the following applications:
Salesforce
Klipfolio
Slack
Chrome
Google Sheets
Social Caller ID
blueButler
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Group Source, CareWorx, Resuscitation Canada
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based business phone software that provides unique solutions for businesses in the technology, events management, sales enablement, financial service, healthcare, insurance, and legal services industries.
When you select a service that you think will work best for your team you shouldn’t just pay attention to what experts have to say about it. Very often personal experience with the product may be different, depending on your own preferences and work processes. This is why in our reviews we also offer our User Satisfaction Rating for every solution to give you an immediate impression of how real users of Front and Versature evaluate their experience with the service. Our algorithm is built around complex analysis of product appearances on other websites, social networks as well as blogs, so you will receive a complete and credible overview of what other clients think about each service. In this case Front got a total satisfaction rating at 90% while for Versature 90% of users express they had a positive experience with it.
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