Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Pricing Info
Freshservice offers four plans for modern enterprises. It has a 21-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Starter – $19/agent/month, billed annually ($29/agent/month)
- 1,000 orchestration transactions per month per account
- Incident management
- Knowledge base
- Self-service portal
- SLA management
- Workflow automator
- Orchestration
- Access controls starter
- Analytics starter
- Multiple portal languages
- Custom SSL
- Marketplace apps
- Mobile apps
Growth – $49/agent/month, billed annually ($59/agent/month)
- 2,000 orchestration transactions per month per account
- Service catalog
- Asset management (100 free assets)
- Purchase order management
- Employee onboarding
- Portal customization
- MSP mode
- Multiple SLAs
- Business rules
- Approval workflows
- Business hours
Pro – $99/agent/month, billed annually ($119/agent/month)
- 5,000 orchestration transactions per month per account
- Problem management
- Change management
- Release management
- Project management
- Software license management
- Contract management
- Alert management
- Analytics pro
- Access controls pro
- Team dashboards
- IP range restrictions
Enterprise – By quote
- 20,000 orchestration transactions per month per account
- Sandbox
- Audit logs
- HIPAA Compliance
- Dedicated customer success manager
- Freddy Virtual Agent on MS Teams with 2,000 suggestions per month per account (Beta)
- Freddy Agent Assist (Beta)
Integrations
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Feedback and Reviews Manager
- Capture Audio and Video Feedback
- Comments Collection
- Share Top Reviews on Wall of Love
- Audio, Video, Text Testimonials Collection
- Integrated Feeds
- Google Testimonials Importing
- Best Testimonials Showcase
- Use of User-Generated Content
- Feedback, Bugs, Tutorials Gathering
- Audio Responses Acquisition
- Video Reviews
- Google Reviews Importing
Pricing Info
Feedspace has four pricing plans, for both month and monthly payments. Startups, educational institutions, and NGOs can contact Feedspace directly for special offers tailored to their needs. A 14-day free trial is available to new users.
Free
- 1 Workspace
- 1 Wall Of Love
- 1 GB Space
- 2 Review Forms
- 1 Minute Video Duration
- Unlimited Imports
Feedspace Plus (F+) – $25/month (billed annually)
- 2 Workspace
- 5 Review Form
- 3 Wall Of Love
- 3 Minute Video Duration
- 5 GB Space
- 150 Total Videos
- Unlimited Imports
- Custom Domain
Feedspace Professional (FP) – $50/month (billed annually)
- 5 Workspace
- 10 Review Form
- 10 Wall Of Love
- 5 Minute Video Duration
- 50 GB Space
- Unlimited Videos
- Unlimited Imports
- Custom Domain
- API Access
- Webhook Access
Feedspace Business (FB) – $75/month (billed annually)
- 5 Workspaces
- 20 Review Form
- 20 Wall Of Love
- 10 Minute Video Duration
- 100 GB Space
- Unlimited Videos
- Unlimited Imports
- Custom Domain
- API Access
- Webhook Access
- 1:1 Support
Integrations
Feedspace seamlessly integrates with the following:
- Slack
- WordPress
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ProductPlan, Purple Tutor, Milky Mist
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Feedspace is a software that simplifies feedback management by integrating audio, video, and text testimonials for streamlined customer engagement and satisfaction.
Company Email
support@feedspace.io
Company's Address
Feedspace
Mumbai,
Mumbai, India
Feedspace Comparisons
Popular Feedspace Alternatives
You don’t want exclusively a wide array of useful tools and flexible pricing plans from a reliable CRM Software. Almost as significant as key features is a top-notch customer support. You want to guarantee that if you have any questions about Freshservice or Feedspace, or you struggle with some problems, or perhaps you’ll need to request a specific update or feature useful to your business you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you are able to enjoy personal training or at least an FAQ you can use.
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