What is better Freshservice or CurrentWare? If you’re experiencing a tough time choosing the right Customer Support Software product for your company, try to compare the available software and find out which one offers more advantages. For example, here you can compare Freshservice (overall score: 9.4; user rating: 97%) vs. CurrentWare (overall score: 8.0; user rating: 96%) for their overall performance.
You can even see which one provides more functions that you need or which has better pricing plans for your current budget. Working with a clear table to compare their features will significantly improve the odds of getting the appropriate product for your company. Take a closer look at other aspects of the software like if it’s easy to use, flexibility, scalability, and pricing plans.
We did our best to prepare reviews of all popular IT Service Software products that you can find out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, LiveAgent, Freshservice.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
CurrentWare offers different pricing plans suited for various business types and a 14-day trial for each plan. Contact the vendor for a free demo with a personalized consultation.
AccessPatrol – $5/user/month (billed annually)
10-99 users
Block USBs
Allow List
Block Files
USB Reports
USB Alerts
Access Code
BrowseControl– $5/user/month (billed annually)
10-99 users
URL Filter
Category Filter
App Blocker
Port Filter
Time Controls
Block Message
BrowseReporter – $5/user/month (billed annually)
10-99 users
Web Browsing
Software Use
Productivity
Screenshots
Idle Time
Bandwidth Use
enPowerManager – $5/user/month (billed annually)
Control Power
Logon Tracking
Power Reports
Scheduler
Delay Shutdown
Power Plans
The full CurrentWare Suite with all 4 modules is $12 per user/month, billed annually
CurrentWare has not provided information about integrations to third-party apps.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA, Mitsubishi Electric, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CurrentWare offers a complete line of compliance employee monitoring solutions for online filtering, insider threat detection, endpoint security, and administrative management.
In the event you continue having doubts about which product will be best for your company it might be a sensible idea to check out each service’s social metrics. These metrics are frequently a way to see how popular every software is and how large is its online presence. For instance, in case of Facebook Freshservice has 7557 likes on their official profile while CurrentWare profile is liked by 0 people.
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