What is better Freshdesk Omni or Sprinklr Service? With various functionalities, pricing, conditions, and more to compare, finding the right CRM Software for your organization is hard. But by using our system, it is simple to match the features of Freshdesk Omni and Sprinklr Service as well as their general score, respectively as: 9.7 and 8.9 for overall score and 100% and 97% for user satisfaction.
You can also assess them feature by feature and see which software is a better fit for your company. Don’t forget to ask for a demo first prior to getting a plan to see how the program works in real setting.
Users who don't have much time or want a Customer Service Software advice from our team might want to try out these top choices for this year: Freshdesk Omni, Salesforce Service Cloud, Freshdesk.
Sprinklr Service integrates with the following business systems and applications:
Acoustic Exchange
Adjust
Adobe Analytics
Adobe Experience Manager
Adobe Marketo Engage
Aeris Weather
AppsFlyer
Aprimo
Arabot
Bazaarvoice
Bitly
Bl.ink
Bynder
Canary
Contentful KB
Corezoid
Coveo
Datorama Salesforce
DaveAI
Digital Safe (Smarsh)
Discourse
Domo
Esko
Form Assembly
Freshdesk KB
Freshsales
Getty
Giphy
Global Relay
go.usa
Google Analytics
Google Campaign Manager
Google Data Studio
Google Firebase
Haptik
IBM Watson
IV.ai
Kochava
kona.tech
kore.ai
Lyearn
MailChimp
Medallia
MediaOcean
Microsoft Bot Framework
Microsoft Dynamics 365
MS Dynamics KB
Netomi
Newscred
Nonli
Okta
Oracle B2C Service
Oracle Eloqua
Oracle Responsys
Ozonetel
Power BI
PowerReviews
Proofpoint
Quiq (Snaps)
Salesforce CRM
Salesforce Email Studio
Salesforce Knowledge
Salesforce Service Cloud Lightning
SAP ariba
SAP Service Cloud (C4C)
ServiceNow
Shutterstock
Slack
Socialive
Stripe
Tableau
TreasureData
Trust Pilot
Twilio
WordPress
Zendesk KB
Zendesk Support
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Samsung, Marriott International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An enterprise customer support platform that leverages an advanced AI engine. It uses tools that scale customer service across more than 30 digital and traditional channels. Sprinklr Service automatically collects and analyzes customer feedback with the purpose of enhancing customer experiences.
In the event you are still having second thoughts about which product will be best for your business it may be a sound idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular each software is and how wide is its online presence.For example, if you analyze Freshdesk Omni LinkedIn account you’ll learn that they are followed by 688836 users. In case of Sprinklr Service the amount of followers on their LinkedIn page is 383024.
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