Folder HelpDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Microsoft-Based Application
- Ticket Management in Outlook
- Automatic Ticket Creation
- Email-to-Ticket Conversion
- Automatic Data Transfer
- Ticket Form Fields
- Mailbox Monitoring
- Ticket Views
- Ticket-to-KB Conversion
- KB Article Sharing
- FAQ Answers
- In-Ticket Calling
- Email Notifications
- Automatic Emails
- Excel Reports
- Statistics
Pricing Info
Pricing Info
Folder HelpDesk is available in three different types of enterprise pricing plans: Minimum, Medium, and Premium Level: You can buy any of the plans through an annual or monthly subscription.
In addition, as a subscriber, you are given the option to improve Folder HelpDesk by partly sponsoring the development of new features or enhancement of existing features of the standard version of the application, which you think may be useful for you and other organizations. Here are the details:
Minimum Level – $190/organization/month or $2,200/organization/year
- Free support access
- Free application updates
- Folder HelpDesk only
Medium Level – $209/organization/month or $2,469/organization/year
- All features in Minimum Level
- Free registration
- Folder HelpDesk + 2 other Biz Solutions 365 software products
Premium Level – $600/0ganization/month or $7,200/organization/year
- + $2,000 one-time setup fee
- All features in Medium Level
- Folder HelpDesk + all other Biz Solutions 365 software products
- Custom logo
- Custom download
- Custom setup
- Private network deployment
- Source code purchase
- App usage after subscription cancellation
Sponsorhip Offering – by quote
- For active subscribers who want to change and improve the existing features of Folder HelpDesk or add new features to the application
- Biz Solution 365 handles development, produc/feature documentation, and upgrade
- Pay a portion of the development cost
Integrations
Integrations
Folder HelpDesk integrates with:
- Microsoft Outlook
- Microsoft Exchange
- SQL Server
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
No available info.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Folder HelpDesk is a ticket management system that lets you create, track, and manage support tickets directly in MS Outlook.
Company Email
sales@bizsolutions365.com
Contact No.
Company's Address
365 Software Solutions LLP
(Galaxy Weblinks LTD - parent company)
104, Sai Kripa Colony Vijay Nagar, Near Ips School Indore,
Indore, Madhya Pradesh 452001,
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Call Recording
- Computer Telephony Integration (CTI)
- Interactive Voice Response (IVR)
- Automated Call Distribution (ACD)
- Advanced Call Routing
- Preview Dialer
- Power Dialer
- Progressive Dialer
- Agent Monitoring
- Reporting Dashboard
- Contact Management
- Lead Nurturing Tools
- Call Campaign Management
- Automated Workflows
- Cloud PBX Integration
- Native Salesforce Integration
- Open Source Toolkit
- Built-in Testing & Deployment
Pricing Info
Pricing is available by quote only. Contact Corvisa directly for more pricing details.
Integrations
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Your complete communications suite. Contact center software & telephony solutions for every business.
Company Email
sales@corvisacloud.com
Contact No.
Company's Address
1610 N. Second Street
Suite 101
Milwaukee, WI 53212
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All the data, details and reviews that we offered in this comparison were collected from official company pages, promotional materials available online, actual experience from real customers as well as our own direct use of every service by a professional reviewer. We pay a lot of attention to thoroughly examine every software, so we not only test it on our own, but we also compare our observations with opinions of other users from the B2B community.
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