What is better FieldOne or mHelpDesk? When looking for the proper Project Management Software for your business it is suggested that you review the characteristics, rates, and other crucial information regarding the product and vendor. Here, you can examine the parallels and distinctions between FieldOne (overall score at 7.8 and user satisfaction at 98%) and mHelpDesk (overall score at 9.1 and user satisfaction at 100%).
You may also check their specific modules, for example features, plans, pricing, terms, etc. Similarly, read the terms thoroughly for information on extra charges, like, setup fees, independent customer service, upgrade fees, storage fees, and other similar charges.
Our experts made sure to review all popular Field Service Management Software - FSM solutions available on the market, but among them these three caught our special attention: Salesforce Field Service Lightning, monday.com, Freshdesk.
FieldOne offers quote-based SMB and enterprise pricing, meaning that you have to contact the company and share your business needs in order to obtain your price. A free demo of the product is available on the company’s website.
mHelpDesk supports integrations with the following business systems and applications:
QuickBooks Desktop
QuickBooks Online
Google Calendar
HomeAdvisor
Authorize.NET
Stripe
PayPal
Square
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walls By Design, ENCOMPASS Inspections, Chicago Kitchen Services
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This is a cloud-based field service management software that simplifies and automates business processes. It also has a lead generation and management capability, allowing the company to have more business opportunities. Plus, it has real-time updates for schedules and activities, ensuring that all team members are on the same page.
You shouldn’t expect only a wide range of features and adjustable pricing plans from a popular Project Management Software. Almost as crucial as core features is a trustworthy customer support. You want to ensure that if you have any questions about FieldOne or mHelpDesk, or you run into a problem, or maybe you’ll need to request a specific update or feature beneficial to your company you can count on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. It’s also a major asset if you can benefit from personal training or at the very least a knowledge base you can use.
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