What is better EVS7 or MiCloud Business? You can use our scoring system to help you get a general idea which Customer Support Software product is better for your business. For overall product quality, EVS7 received 7.1 points, while MiCloud Business earned 8.9 points. Meanwhile, for user satisfaction, EVS7 scored N/A%, while MiCloud Business scored 91%.
Details about their functions, tools, supported platforms, customer support, plus more are available below to give you a more versatile comparison. Keep in mind to get only the functions that you need to avoid wasting money for features which are redundant.
We did our best to prepare reviews of all popular Call Center Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk Contact Center, JustCall.
EVS7 Cricket integrates with various web-based CRM systems, Dolphin supports connections with Zoho and WebMaster, while Parrot gives users access to open API for maximum flexibility.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walgreens, Century21, Disney
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EVS7 is a well-rounded, cloud-based call center service solution.
Outlook, G Suite, and CRM platforms such as Salesforce Sales Cloud Lightning Professional, Infusionsoft, Zoho CRM, SugarCRM, Oracle Sales Cloud, and help desk platforms such as Zendesk.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An integrated, unified, comprehensive communications platform for call collaboration, communications, and multimedia
Both EVS7 and MiCloud Business were tested by a panel of independent B2B experts who conducted a detailed analysis of all important aspects of every app. Their final rating was prepared using our unique SmartScore algorithm which provides an individual partial score to each component such as: main features, customer support, mobile device support, security, client satisfaction and market presence. We realize useful features are not the only aspect important to a company so we make sure we pay attention to all facets of a product prior to coming up with its final score.
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