What is better Evolve IP or CloudTalk? Finding the perfect Business Phone Systems product is all about assessing various solutions and determining the top application for your specific needs. Our exclusive process provides you with a quick look at the general rating of Evolve IP and CloudTalk. For all round quality and performance, Evolve IP scored 8.6, while CloudTalk scored 8.5. On the other hand, for user satisfaction, Evolve IP earned 92%, while CloudTalk earned 100%.
Below you can also look at their functions, terms, plans, etc. to see which application will be more appropriate for your situation. One key element to check is if the software lets you to enable/disable permissions on different types of users to limit the exposure of any sensitive corporate data.
If you would like to quickly identify the optimal Business Phone Systems according to our review team we advise you take a look at these services: Axon Virtual PBX, RingCentral, Comcast Business VoiceEdge®.
Evolve IP Phone System integrates with the following business systems and applications:
Salesforce
Zendesk
Skype for Business
UC1
Microsoft Dynamics
Google
Office365
SugarCRM
ACT
Notes9 Social Edition
ZoHo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dior, Applebees, TastyKake, Virgin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unified communications platform that provides voice services and business collaboration tools for video, chat, web conferencing and screen sharing requirements. The system also offers state-of-the-art handsets and soft phones.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
When you choose a product that you are sure will be an actual asset for your team you shouldn’t only focus on what experts have to say about it. Quite frequently personal experience with the product may change, depending on your own goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every app to give you a reliable impression of how actual users of Evolve IP and CloudTalk rate their contact with the app. Our system is built around detailed analysis of product mentions on other sites, social networks and blogs, so you are going to obtain a full and credible picture of what other users think about each app. In this example Evolve IP has a total satisfaction rating at 92% while for CloudTalk 100% of users express they had a positive experience with it.
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