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Compare ETO vs ProcessGene BPM

What is better ETO or ProcessGene BPM? We are here to streamline the whole process of reviewing Business Process Management Software products for you. For example, on this page you can look at the overall performance of ETO (7.8) and contrast it with the overall performance of ProcessGene BPM (7.0). It's also possible to match their overall user satisfaction rating: ETO (N/A%) vs. ProcessGene BPM (100%).

Furthermore, research their services thoroughly to see which product can better address your company’s needs. In general, any business app has to let you to quickly check the big picture, at the same time allowing you immediate access to the details.

People who are pressed for time or would like to get a Business Process Management Software recommendation from our experts might want to investigate these top choices for this year: bpm’online studio, Wrike, Promapp.

ETO

vs

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Case Management
  • Service Planning
  • Outcomes Measurement & Management
  • System Integration
  • Reporting Suite
  • Configurable Forms
  • Workflow Management
  • Approval Management
  • System Notifications
  • Dashboard

Pricing Info

ETO’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Love INC, Good Shepherd Services, Area Resource for Community and Human Services

Integrations

ETO by Social Solutions has an open API, which means organizations utilizing the application can integrate it with different third-party solutions.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-inclusive outcomes and case management application.

Company Email

moreinfo@socialsolutions.com

Contact No.

Company's Address

10801-2 N. MoPac Expy, Suite 400
Austin, TX 78759
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Collaborative modeling by specifying work-teams and work areas
  • Reuse as well as share process model components
  • Management of enterprise software rollout
  • Compare as well as merge workflows with an intuitive interface
  • Performing a gap analysis between your operational models
  • Covering a big range of process improvement methods
  • Ability to assign tasks to several work teams or assignees
  • SaaS (Software as a Service) solution
  • Supports ERP Implementation & Rollout
  • Supports Process Modeling, Management, and Change & Improvement
  • A triple modeling interface: graphical and tabular and tree
  • Direct connectivity to ERP systems
  • Document and automate process audits
  • Automatic amendment of your flowcharts according to user changes
  • Schedule and monitor different tasks of involved parties
  • Monitor and control change requests
  • A powerful searching as well as reporting module
  • Email based notifications and alerts
  • Complex workflow support
  • Enables customization of application fields

Pricing Info

ProcessGene BPM is available by quote only. For pricing details contact the company directly.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Teva Pharmaceutical Industries, Keter Plastic Group, Clalit Health Services, Israel Defense Forces

Integrations

ProcessGene BPM integrates with the following applications.

  • Oracle E-Business Suite
  • SAP ERP
  • Microsoft
  • Citrix
  • Infor (Baan)

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

BPM software solutions for optimizing the processes of multi-subsidiary organizations.

Company Email

Contact No.

Company's Address

Topaz Building, Carmel-Gate Center
Advanced Technologies Industrial Area (Matam)
PO 6607, Haifa 31066, Israel

bpm’online studio

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Business Process Management
  • Best Practices & Opportunity Management
  • Advanced Customization
  • Open Configuration
  • Visual Process Designer (WYSIWYG)
  • 360-degrees Customer Views
  • Lead Management
  • Lead Segmentation
  • Collaboration Suite
  • File Sharing & Omnichannel Communication
  • Case Management
  • Dashboard Analytics
  • On-Premise and In-Cloud Deployment
  • Extensive API
  • Synchronized Mobile APP
  • Field Sales App

Pricing Info

Bpm’online studio offers different enterprise pricing packages for the sales, marketing, and service module. You can also integrate all three modules into a single CRM bundle, calculate its price on the product’s official website, or get in touch with the vendor who will estimate it for you. There is also a great free trial available that you can use to try out all the key features of the software first. You can easily sign up for bpm’online free trial here.

Here are the details of all the available pricing plans:

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses struggling to automate internal and external service processes, including ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

L'Oreal, Schneider Electric, BAYER, Heinz

Integrations

The system can be integrated with virtually any third-party application as it provides open configuration and extensive API to allow for any customization required for your business. The company has an extensive experience with integrating with different systems during project implementation (accounting, legal, ERP, social listening tools etc.), as well as a number of out-of-the-box integrations, which include, but are not limited to: Twitter, Facebook, Google Contacts and Calendars, LDAP, IMAP, MS Exchange, Google Maps, OpenStreetMap, MailChimp / Mandrill, etc.

Bpm’online studio offers email synchronization via IMAP and Exchange protocols, and simplified synchronization of MS Exchange and Gmail contacts and calendars. Automatic integration with Google services enables the user to instantly start working with their contacts, emails, and calendar. The administrator can also set up user or group rights to import / export contacts.

The software is seamlessly integrated with SmartCloud Connect, which integrates your Microsoft Outlook window right into bpm’online. You can also use SmartCloud Connect to work with opportunities, activities, leads, contacts, and accounts without logging into bpm’online.

What is more, the service allows leveraging social media integration capabilities to enrich customer profiles with additional data from social media as well as collaborate with customers in social networks. The system can be integrated with various online communities, forums, etc. with open APIs.

Office productivity package integration includes reports in MS Word / PDF, data import from MS Excel.

Bpm’online studio also offers phone integration, including intelligent routing, voice over IP, scheduled callback and SMS. Integration with the social listening tools, ERP systems, platforms for data integration and business analytics is also available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online studio is a complete BPM suite that allows companies to test, improve, and stay in control of their operations and adjust those to the modifying business environment.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th floor
Boston, Massachusetts
USA

All the data, information and opinions that we shared in this comparison were gathered from official vendor pages, promotional content available online, real-life experience from real clients as well as our personal direct use of every solution by a professional reviewer. We do our best to comprehensively analyze each app, therefore we not only test it ourselves, but we also match our results with views of other people from the B2B community.

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