What is better Ebsta or Iridize? Various companies want different types of Customer Experience Management Software. To find out which solution meets your needs, think about comparing various alternatives feature by feature including their conditions and prices. Similarly, you will get a quick idea of their overall performance and customer feedback by having a look at our smart scoring system.
The results are: Ebsta (8.0) vs. Iridize (7.3) for general quality and performance; Ebsta (100%) vs. Iridize (100%) for user satisfaction rating. Examine their high and low points and find out which software is a better option for your company. One simple but effective tactic is to list the pros and cons of both services next to each other and find out which app has more benefits.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software products available out there, but among all the ones we reviewed these three caught our special attention: Alchemer, Zendesk, Smartlook.
Ebsta offers two SMB and enterprise pricing plans for you to choose from. Meanwhile, if you want a package that is tailored to the unique needs of your organization or team, please contact the vendor. Here are the details:
Inbox – $30/user/month or $360/user/month (paid annually)
Integrate with Salesforce
Synchronize contacts, calendars, and emails automatically
Unlimited Email Monitoring
Set Up Personalized Workflows
Meeting Scheduler
Send Out Emails Later
Integration with more than 50 websites
Team – $50/user/month or $600/user/year (paid annually)
Iridize’s SMB and enterprise pricing is available by request for a customized plan. The vendor will also offer a free trial for prospective buyers, and a lifetime free plan for teams up to 100 users.
Iridize has direct integration with Microsoft Dynamics, Salesforce and SharePoint. It also integrates with Zendesk and cloud solutions such as, ERP, HRM, LMS, CRM, help desk, web portals, project management and other SaaS products.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DellEMC, Sentry Insurance, Mediamath
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Iridize offers contextualized and personalized guides for smooth onboarding and employee training.
Please keep in mind that while both Ebsta and Iridize may provide an outstanding set of features every solution could be created for a different company size. If you are comparing features you should focus on a company type they are meant for. Specific features might scale up well for huge enterprises but if you own a small or mid-sized company it’s often better to refrain paying for complex features that you may never have a chance to use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
