Groove
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead Management
- Deals & Pipelines
- Activity & Task Management
- Calls & Notes Log
- SMS Integration
- Invoicing & Quotation
- Order Management
- Inventory Management
- Helpdesk
- Field Service App
- GPS Tracking
- Attendance Monitoring
- Reports & Analytics
Pricing Info
Pricing Info
dynoCRM’s enterprise pricing information is available only on request.
Integrations
Integrations
dynoCRM supports integration with the following:
- AWS
- Firebase
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Veda, Timber Group of Industry, Pals Net
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
dynoCRM is a CRM system that provides all the tools organizations and businesses need to seamlessly handle and serve customers.
Company Email
Contact No.
Company's Address
dynoCRM
Star Company Pvt Ltd.
Nepal
dynoCRM Comparisons
Popular dynoCRM Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
General
- Mailbox
- Reporting Data Retention
- Team Management
- API Access
- Satisfaction Rating Collection
- Workflow Automation
- Customer Profiling
- @Mention Capability
- Internal Note Taking
- Canned Replies
- Knowledge Base
- SSO/SAML
- HIPAA Compliance
- Live Chat
- White Labeling
Email Management
- Unified Inbox View
- Advanced Email Formatting
- File Support
- Automated BCC
- Bulk Action Options
- Collapsible Email Threads
- Custom Folder Creation
- Email Signature Creation
- Conversation Merging
- Inbox Migration
- Email Snoozing
- Spam Filtering
- Open Tracking
- Outgoing SMTP
- Phone Conversation
- Built-In Search Engine
- Email Tagging
- Unsend Function
Customer Insights
- Contact Detail Storage
- Customer History
Team Collaboration
- Agent Availability Tracking
- Assignment Management
- Inbox Segmentation
- Agent Permissions
- Email Notifications
- Collision Detection
- Assignment Status
Reporting
- Company Reporting
- Productivity Tracking
- Reporting Retention
- Conversation Reporting
- Happiness Reporting
- Timezone Configuration
- Custom Views
- Data Exporting
- Printable Reports
Pricing Info
Groove offers different subscription packages that are bundled depending on the types of features you want as well as the number of mailboxes you need for your operations. For your convenience, the vendor offers a free 14-day trial to help you get a better feel of the features of the software before you commit to any of their subscription plans.
Starter – $15/month/user (billed annually); $19/month/user (billed monthly)
- 1 Mailbox
- 1 Basic Knowledge Base
- Supports 2 to 10 Users
- Reporting Feature
- Support Widget
- Accommodates a Maximum of 10 Canned Replies
- @Mention Capability
Plus – $29/month (billed annually); $34/month (billed monthly)
- Includes All Starter Features
- 5 Mailboxes
- Reporting Feature
- Rules and Workflow Automation
- Satisfaction Rating Collection
- Team Management
- API and 30+ Integrations
Pro – $39/month (billed annually); $49/month (billed monthly)
- Includes All Plus Features
- 25 Mailboxes
- Custom Field Options
- Integration with Salesforce, HubspotApps, and Jira
- IP Restrictions
- SSO/SAML
- HIPAA Compliance
Integrations
Groove supports over 20 integrations for social media, eCommerce, payment processing, project management, email management, and many more via Zapier and open API:
- Slack
- Olark
- HipChat
- Snap Engage
- Zapier
- MailChimp
- Campaign Monitor
- Constant Contact
- Highrise
- Batchbook
- Zoho
- Capsule
- Nimble
- Github
- Stripe
- Shopify
- Trello
- Delighted
- JustCall
- PieSync
- Nicereply
- Chargebee
- Influx
- Ask Nicely
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unsplash, Wag!, and HubSpot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple yet intuitive help desk software designed to help users deliver efficient yet personal customer service.
Company Email
Company's Address
Groove Comparisons
Popular Groove Alternatives
No Help Desk Software will be able to solve all the requirements of a business. Though key functionalities of dynoCRM and Groove are obviously a priority you should also thoroughly study the integrations offered by a given app. Very often you will already be making use of various kinds of B2B software in your company and it’s much better to choose apps that integrate well with one another. With that approach you can ensure a reliable exchange of information between your teams and services, which can really reduce time devoted to migrating between one app and the other.
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