xSellco Helpdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Full Website Study
- Custom Trained Agents
- Free Live Chat Software
- Zapier Integration
- Carry Forward Unused Chats
- Real-time Chat Transcripts
- Leads Forwarding by Email & SMS
- White Label Widget
- Advanced Customization
Pricing Info
Pricing Info
Deskmoz offers fives product options to suit various needs and budgets. Contact them today to know more about their enterprise pricing information.
Economy – $199/month
- Up to 50 Chats
- Single Website
- 20 FAQs
- 24×7 (350+ days) Chat Agents
- Free Live Chat Software
- Zapier Integration
- Free Setup
- Carry Forward Unused Chats
- Real-time Chat Transcripts
- Leads Forwarding by Email & SMS
- White Label Widget
- Advanced Customization
Standard – $399/month
- All Economy features
- Up to 200 Chats
- Unlimited FAQs
- Full Website Study
- Custom Trained Agents
Professional – $699/month
- All Standard features
- Up to 500 Chats
- Multiple Websites (Up to 3)
Premium – $999/month
- All Professional features
- Up to 1000 Chats
- Multiple Websites (Up to 5)
Integrations
Integrations
With the Zapier integration by DeskMoz, you can get all your DeskMoz data real-time copied to over 1,000 platforms, apps, and CRMs.
- Slack
- MailChimp
- Google Sheets
- Trello
- Gmail
- Asana
- and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
EvaChic.com, PetVu.ca
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
DeskMoz provides 24x7 (350+ days) Live Chat Operators for your Website for Lead Generation & Live Chat Support.
Company Email
sales@deskmoz.com
Contact No.
Company's Address
DeskMoz
609, 610 Mansarovar Plaza, Mansarovar
Jaipur 302019
India
DeskMoz Comparisons
Popular DeskMoz Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integration to all the biggest marketplaces
- Integration to all leading shopping carts and ecommerce web platforms
- Integration of Facebook and Twitter profiles to your team inbox
- Contact Us widget for live chat
- Centralized dashboard for all customers
- Full order details
- Tracking shipping status
- Customizable message templates
- Smart tags
- Auto responder
- Automated language translation
- Listings
- Mobile app
- Ticket queries
- Internal notes
- External messages
- Unlimited number of users
- Folders
- Labels
- Rules
- Inbox filters
- Prioritized inbox
- Collision detection
- User permissions
- Security
- Ticket heatmap
- Ticket volume reports
- Response time reports
- Team performance reports
Pricing Info
xSellco Helpdesk offers four payment plans as well as a free 14-day trial.
Starter Plan – $88/month or $79/month (billed annually)
- 500 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Small Plan – $254/month or $229/month (billed annually)
- 2000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited dynamic tags
- Email support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Medium Plan – $443/month or $399/month (billed annually)
- 4000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Large Plan – $777/month or $699/month (billed annually)
- 8000 support tickets /month
- Unlimited users
- Unlimited sales channels
- Unlimited response templates
- Unlimited SmartTags
- Email / phone / live chat support
- Unlimited language translations
- Social media integrations
- Webstore live chat
- Automated responses
- Sales and performance analytics
Integrations
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
- Amazon
- eBay
- Shopify
- WooCommerce
- BigCommerce
- Magento
- Prestashop
- Bonanza
- Sears
- Tesco
- Allegro
- Fnac
- Mirakl
- Walmart
- Newegg
- Priceminister
- CDiscount
- Linnworks
- Channeladvisor
- Brightpearl
- Skubana
- Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Company Email
support@xsellco.com
Contact No.
Company's Address
280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA
xSellco Helpdesk Comparisons
Popular xSellco Helpdesk Alternatives
Almost as crucial as features and user support level are pricing options offered by DeskMoz and xSellco Helpdesk. Even though price should not be the only factor it’s without a doubt an important thing to think about. You should count on a flexible pricing plan that can be matched with your team size and painlessly scaled up every time your team develops. Make sure you don’t opt for pricing plans that have additional functionalities that you won’t find useful and always try to contact with the vendor directly because big companies can often count on special pricing. You should also give a chance to a free trial or demo of each app to spend at least some time using it. It’s a valuable experience that doesn’t ask you to invest any money and offers a practical overview of what it feels like to work with DeskMoz and xSellco Helpdesk.
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