DataKnowl
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Contact Center
- Support Ticket System
- Live Support Chat
- Customer Portal
- Knowledge Base
- Voice
- Web
- SMS
- Social
- IP Messaging
- Video
Chat Platforms
Pricing Info
Pricing Info
DataKnowl is offered in four different pricing packages. A free version is also available. Contact them today to know more enterprise pricing information.
Starter – Free
- Up to 3 Agents
- Unlimited Channels
- Web Widget
- Unified Communication (100 minutes per month)
- CRM included (1 Workgroup, max 3,000 contacts)
- Ticket System included
- Telephony (Voice essential, max 1 phone number)
- Self-service, Email support
Standard – $8/month
- All Starter features
- Unlimited Agents
- Unified Communication (250 minutes per month)
- CRM included (1 Workgroup, max 10,000 contacts)
- Telephony (Voice essential, max 3 phone numbers)
Advanced – $25/month
- All Standard features
- Unified Communication included (1,000 min/mo)
- CRM included (1 Workgroup, max 50,000 contacts)
Enterprise – $49/month
- All Advanced features
- Unified Communication included (2,000 min/mo)
- CRM included (3 Workgroups, max 100,000 contacts)
- Self-service, Email, Phone support
Plus – $89/month
- All Enterprise features
- Unified Communication included (unlimited min/mo)
- CRM included (10 Workgroups, unlimited contacts)
- Self-service, Email, Phone support
Other plans and pricing options are also available.
Integrations
Integrations
DataKnowl offers a solid API to achieve this full integration with legacy systems and third-party software.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based omnichannel solution created to enable businesses and organizations fully automate and optimize their Customer Service and Engagement processes and workflows.
Company Email
contacts@dataknowl.com
Contact No.
Company's Address
Complexity Intelligence, LLC
533 Airport Boulevard, Suite 400
Burlingame CA, 94010
USA
DataKnowl Comparisons
Popular DataKnowl Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Intelligent Scheduling
- Detailed Forecasting
- Fast Shift Planning
- Third-party Integration
- Shared Schedules
- Ticket Forecast Management
- Automated Schedule
- Daily Activities
Pricing Info
Surfboard offers two enterprise pricing plans so teams of varying sizes can find something closer to their needs without paying for unnecessary features.
Starters – £15 monthly per seat
- Automatically schedule shifts 8 weeks in advance
- Automatically schedule intraday activities
- Configure activities to match the way your team works
- Share schedules with surfers across mobile and desktop
Scalers – £25 monthly per seat
- All features in Starters +
- Intelligently scheduled activities to meet forecasted volume
- View, customize, and adjust ticket forecasts
Integrations
Surfboard integrates with a variety of tools like calendars and HR systems. It can seamlessly connect with the following, and more:
- Intercom
- Zendesk
- Dixa
- Front
- Twilio
- Aircall
- Kustomer
- Slack
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lick Home, Freshly Cosmetics, Wolf & Badger
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Surfboard is a smart team planning and ticket forecasting solution made for customer support teams at scale.
Company Email
Company's Address
Surfboard Technology Limited,
Cottage Place,320 City Rd, London, EC1V 2NZ,
United Kingdom
Surfboard Comparisons
Popular Surfboard Alternatives
All the data, facts and opinions that we offered in this comparison were taken from official company pages, marketing materials available online, actual experience from real users as well as our individual direct use of every solution by a professional reviewer. We pay a lot of attention to comprehensively study each product, therefore we not only study it ourselves, but we also compare our findings with experiences of other people from the B2B community.
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