COVERAGEBOOK
vsCOVERAGEBOOK
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable reports
- Automated metrics
- Analytics
- Online collaboration
- Searchable coverage vault
- Campaign management
- Clippings management
- Quick reports
- Free Google Analytics tool
- Smart PR automation features
- Offline coverage
- PR metrics
Pricing Info
Pricing Info
COVERAGEBOOK offers four SMB and enterprise pricing plans with different coverage credits (one online/offline coverage added to the book e.g. 10 credits = 10 new pieces of coverage to a book) to meet the needs of all users. Give the details a look, and select the best plan for your business:
Bronze – $99/month
- 100 coverage credits/month
- Up to 300 unused credits can be rolled over
- 100 extra credits for a top-up of $70
Silver – $199/month
- 500 coverage credits/month
- Up to 1500 unused credits can be rolled over
- 100 extra credits for a top-up of $60
Gold – 499/month
- 1500 coverage credits/month
- Up to 4500 unused credits can be rolled over
- 100 extra credits for a top-up of $50
Enterprise – by quote
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nike, SONY, Stanford Graduate School of Business
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based, easy-to-use coverage reports and PR management software for more efficient media coverage tracking and reporting.
Company Email
support@coveragebook.com
Company's Address
Castle Square House, 9
Brighton, BN1 1EG
United Kingdom
COVERAGEBOOK Comparisons
Popular COVERAGEBOOK Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
info@oxontech.com
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
OXON Comparisons
Popular OXON Alternatives
It may not always be sufficient to just compare COVERAGEBOOK and OXON against one another. While reliable tools, cost and user reviews are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards merited by every solution. Frequently a less known app may turn out to be an amazing choice that was a winner of many B2B awards such as our Great User Experience Award which shows that regardless of lesser market popularity it’s a worthy contender to the software that dominate the market.
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