ContactWorld
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable call flows
- Wide range of computer telephony integration (CTI) applications
- Live supervisor monitoring
- Extensive statistics and reporting suite
- Call recording
- Interactive voice response (IVR) collection
- Calling Line ID detection and routing
Pricing Info
Pricing Info
ContactWorld For Service pricing is available on a by quote basis only. Contact the parent company NewVoiceMedia directly for more detailed pricing information.
Integrations
Integrations
NewVoiceMedia integrates with the following business systems and applications:
- Salesforce
- Desk.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Photobox, Gigaclear, Sixpack Shortcuts
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ContactWorld is the first global, true-cloud contact center solution that delivers a personalized service to every inquiry.
Company Email
Contact No.
Company's Address
Belvedere House
Basing View
Basingstoke
RG21 4HG
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Class 4 Softswitch
- Multi-Carrier Support
- Data-Driven Routing/Switching
- Wholesale SMS Service
- Transcoding
- Revenue Protection
- NOC TT System
- Billing Management
- Advanced Reports
- Licensing Options
Pricing Info
MediaCore SBC’s SME and enterprise pricing information is available only on request.
Integrations
MediaCore is a turnkey solution, so VoIP and SMS carriers don’t need to integrate it with third-party software. Meanwhile, MediaCore can be integrated with third-party:
- Billing systems,
- Rate management systems,
- Automatic VoIP quality testing tools, and
- Other soft switches.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
VivaTell LLC, Family Communication Pte Ltd, XLine Telecom
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
MediaCore SBC is a VoIP system that allows voice carriers, terminators, and service providers to optimize telecom services for better deliverability and profitability.
Company Email
info@speedflow.com
Contact No.
Company's Address
Speedflow Communications Ltd.
Kemp House, 152-160 City Road,
London, United Kingdom, EC1V 2NX
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You don’t want simply a broad range of features and adjustable pricing from a credible Communications Software. Almost as important as core features is a trustworthy customer support. You want to ensure that when you have any questions about ContactWorld or MediaCore SBC, or you run into a problem, or perhaps you’ll need to ask for a certain revision or functionality beneficial to your business you can rely on a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are offered. It’s also a major asset if you are able to benefit from personal training or at the very least a knowledge base you can use.
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