Connectwise PSA
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Help Desk
- Agreements
- Account Management
- Sales & Marketing
- Procurement
- Time tracking & billing
- Project management
- Reporting
- Integrations
- Streamlining ticketing and service restoration processes:
- Organize and prioritize service tickets
- Expert directory
- Subscription-based notifications
- ITSM collaboration and documentation
- Ticket creation and submission
- Ticket response
- Automated responses
- Attachments/Screencasts
- SLA management
Pricing Info
Pricing Info
Enterprise pricing of Connectwise PSA is only available upon request for a personalized quote as they customize plans according to each business’ unique needs and scale.
Integrations
Integrations
Connectwise PSA integrates with the following business systems and applications:
- Constant Contact
- JIRA
- Microsoft Dynamics
- QuickBooks (Enterprise, Pro, Online)
- Salesforce
- Zapier
- ConnectWise Automate
- ConnectWise Sell
- ConnectWise Control
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
K2 Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A compact business suite that combines projects, services, marketing, sales, and finance in a single package. The platform allows users to manage projects and assign tasks while streamlining activities for purchasing, marketing, and customer service. The software's help desk features also enable efficient ticketing and accurate documentation.
Company Email
Contact No.
Company's Address
4110 George Rd., Suite 200
Tampa, FL 33634
USA
Connectwise PSA Comparisons
Popular Connectwise PSA Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Incident management
- Change management
- Problem management
- Asset & configuration management
- Service catalog
- Knowledge management
- Notifications
- Escalations
- Reporting
- Service level management
- Bi-directional email integration
- LDAP synchronization
- Live feed collaboration
Pricing Info
Contact ServiceNow for pricing details and more information about their product.
Integrations
ServiceNow supports integrations with the following business systems and applications:
- Altiris (version 6.5)
- Google Maps
- Google Custom Search
- IBM Tivoli Netcool/OMNIbus
- Incident
- Microsoft
- Microsoft SCOM
- Verizon eBonding
- Ariba
- AT&T eBonding
- BMC Remedy
- Borland Starteam
- CA Service Operations Insight (SOI) – POV
- Centennial
- CiscoWorks
- Clarify
- Dell AlertFind
- Eloqua
- EMC nLayers
- EMC Smarts
- EMC Smarts ADM
- HDI Survey
- HP OpenView Operations
- HP OpenView ServiceDesk
- HP Service Manager 7
- IBM Tivoli Access Manager
- IBM Tivoli Identity Manager
- IBM Tivoli TEC
- Incident
- IBM WebSphere MQ
- IFrames CMS
- Interlink Business Enterprise
- InTouch Notification System
- Jira Proof of Concept
- LANDesk MID Server
- Logica (Remedy) Integration
- Lotus Notes Domino
- LPI Level Platforms
- ManageIQ EVM
- Manhattan Software CenterStone
- Microsoft Biztalk (Getronics)
- Microsoft Identity Integration Server (MIIS)
- Microsoft Outlook
- Nimsoft Integration
- Novell eDirectory 6.5
- Oracle Financials (ERP)
- Oracle PeopleSoft
- Salesforce.com
- SAP
- Sendmail
- Sharepoint
- Shibboleth
- SilverBack
- SSO – Digest Hash
- SSO – PGP token
- SSO – Web
- WebMethods
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Envision, Vitamix, Standard Life, Flextronics, Einstein Noah
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ServiceNow Express is a highly standardized service management solution aimed at companies that desire to keep configuration and customization to a minimum.
Company Email
Contact No.
Company's Address
3260 Jay Street
Santa Clara, CA 95054
United States
ServiceNow Comparisons
Popular ServiceNow Alternatives
When you select a app that you are sure will work best for your business you shouldn’t just focus on what reviewers have to say about it. Very often individual experience with the app may change, depending on specific goals and requirements. That’s why in our reviews we also provide our User Satisfaction Rating for every product to give you a quick overview of how actual users of Connectwise PSA and ServiceNow rate their experience with the software. Our system is based on complex analysis of product appearances on other sites, social media and blogs, so you are going to get a comprehensive and credible overview of what other people think about every solution. In this example Connectwise PSA got a total satisfaction rating at N/A% while for ServiceNow 85% of users say they had an enjoyable experience with it.
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