What is better CocoFax or Squaretalk? Buying the best Communications Software product is all about evaluating different solutions and identifying the top application for your specific needs. Our proprietary system gives you a quick look at the general rating of CocoFax and Squaretalk. For overall quality and performance, CocoFax scored 8.0, while Squaretalk scored 8.5. On the other hand, for user satisfaction, CocoFax earned 100%, while Squaretalk earned 97%.
Below you can also check their characteristics, terms, plans, etc. to find out which application will be more suitable for your company. An important feature to evaluate is if the software lets you to enable/disable permissions on various types of users to limit the exposure of any critical business data.
Our team put a lot of effort to review all popular Document Management Systems services offered on the market, but among them these three deserved our special attention: PandaDoc, Wrike, ContractWorks.
CocoFax offers three different enterprise pricing plans for users to choose from. The packages are billable on a monthly, quarterly, and annual basis. Give the details a look, and select the plan that best suits your needs.Basic Plan
– $12.99/month ($35.99 for a 3-month plan, $119.99 for the 12-year plan)
200 pages/month
Free Local or Toll-Free Number
International Coverage
Unlimited Storage
Fax to Email
Email to Fax
Searchable Faxes
Multiple Users
Android & iOS Mobile Apps
24/7 Customer Support
Premium Plan
– $16.99/month ($47.99 for 3-month plan, $179.99 for 12-year plan)
400 pages/month
Includes everything in the Basic plan
Business Plan
– $24.99/month ($65.99 for 3-month plan, $239.99 for 12-year plan)
Squaretalk is available in three paid plans: Axiom (Cloud PBX), Matrix (Predictive Dialer), and a Combined Platform. Below are the details on the features included in these plans.
Axiom (Cloud PBX) – Starting at $15/user/month, billed annually
Minimum of 5 users
IVR (virtual receptionist)
Real-time client dashboard
Advanced reporting and visibility
Automated call distribution (ACD)
Intelligent call routing
Unlimited inbound calls
Smart call queuing
Voicemail to email
Click-to-dial
CRMs and app integration
Custom on-hold music
Queue callback
SMS reporting
Matrix (Predictive Dialer) – Starting at $30/user/month, billed annually
Smart predictive dialing
Intelligent outbound routing
Answering machine detection
Smart lead recycling
Dynamic reset of leads
Appointment call automation
Smart leads ranking
Agent ranking by skill
Script-on-screen
Campaign & list management
Web callback
Real-time DNC list management
Disposition timers & redials
Time zone rules dialing
Smart redial strategies
Combined Platform – custom pricing
All Axiom (Cloud PBX) and Matrix (Predictive Dialer) features, plus
Through Lynx, Squaretalk easily integrates with various third-party software, including:
Salesforce
Hubspot
Freshdesk
Dropbox
Zoho
Zendesk
Telegram
Spotify
Mailchimp
WhatsApp
Gmail
Teams
Zoom
Slack
Discord
Monday
WordPress
Google Sheets
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unilever, Ecodesk, Generali, Coronet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Offers various communication tools to help businesses engage with customers. A cloud call center and predictive dialer ensure teams provide improved customer support and that customers are connected to agents with the right skills. Seamless integrations with third-party software also help automate workflows to further improve productivity.
You don’t want exclusively a broad range of useful tools and scalable pricing packages from a popular Communications Software. Almost as important as main features is a top-notch customer support. You want to guarantee that when you have any questions about CocoFax or Squaretalk, or you run into a problem, or maybe you’ll need to ask for a certain update or functionality useful to your company you can trust in a responsive and helpful customer support. Check out whether services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you can profit from personal training or at the very least a knowledge base you can use.
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