What is better CloudTalk or Voxbone? Getting the best Business Phone Systems for your company is complicated with too much functions, options, and offers to choose from. But, relying on our review platform will help you to cut down the selection process by displaying all main apps in a single place.
For instance, you can compare CloudTalk and Voxbone for their tools and overall scores, namely, 8.5 and 8.4, respectively. Furthermore, you can check which one has better general user satisfaction rating: 100% (CloudTalk) and 84% (Voxbone) to determine which software is better for your company. Don’t simply buy the software with the cheapest price, but the solution that gives the best value for your money.
Our team put a lot of effort to review all popular Call Center Software solutions offered on the market, but among them these three deserved our special attention: JustCall, Zendesk, Freshdesk Contact Center.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Voxbone offers three enterprise pricing for its business communications solution that is suitable for every business size and budget. The packages are listed below with their starting prices to help you find the right one.
Starter – starts at $500.00/month
Growth – starts at $2,500.00/month
Scale Up – starts at $5,000.00/month
Each Voxbone package includes the following:
Unlimited Local Landline Numbers
No Per-Minute Fees for Inbound Calls
Outbound Calling
Emergency Calling
Toll-Free Calling
Mobile, National, Toll-Free Numbers Purchase
Shared Call Capacity
Labs Apps Access
API Use
You also have the option to include the following add-ons to your chosen package:
When you choose a product that you are sure will be an actual asset for your business you shouldn’t only focus on what professionals have to say about it. Quite frequently individual experience with the product will vary, depending on your own preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for each software to give you an immediate overview of how real users of CloudTalk and Voxbone rate their experience with the product. Our algorithm is based on complex analysis of product mentions on other websites, social networks and blogs, so you will get a complete and reliable overview of what other clients think about every app. In this example CloudTalk has a total satisfaction rating at 100% while for Voxbone 84% of users express they had an enjoyable experience with it.
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