CloudTalk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Recording
- Call Queueing
- International Numbers
- Toll-Free Numbers
- Short Numbers
- Callback
- Internal Phone Number Tags
- Business Hours
- Personalized Greetings
- Voicemail
- Internal Call Greetings
- Contact Tags
- Custom Fields
- Blacklist
- Advanced Call Routing
- Statistics and Monitoring
- Integrations with Business Tools
- Utilities
- Outbound Call Center
Pricing Info
Pricing Info
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
- All Essential features
- Open API
- Salesforce integration
- Power Dialer/Smart Dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Custom – Quote-based plan
- All Expert features
- Custom onboarding
- Unlimited outbound calls (Flat Rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
Integrations
Integrations
CloudTalk integrates with the following business systems and applications:
- Hubspot
- Pipedrive
- Salesforce
- Zendesk
- Freshdesk
- LiveAgent
- Helpscout
- Intercom
- Shopify
- Bigcommerce
- Magento
- Microsoft Dynamics
- Zoho CRM
- Groove
- Live Chat
- Shoptet
- Magento
- Shopify
- Bigcommerce
- 12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Company Email
support@cloudtalk.io
Contact No.
Company's Address
CloudTalk ltd
244 Madison Avenue
New York City, 10016-2817
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited Call Capacity (Trunks)
- Disaster Recovery
- Free Global Calling
- Auto-Attendants
- Music On Hold
- Interactive Voice Recognition
- Conference Calls
- Call Park
- Call Queue
- Custom Call Routing Schedules
- Ring Groups
- Find Me / Follow Me
- Voicemail To Email
- Remote Office
- Paging Groups
- Online Admin/User Portal
Pricing Info
Voice Carrier IntelliSIP’s SMB and enterprise pricing plan information is available only upon request. Please contact the vendor, and get your quote.
Integrations
Voice Carrier IntelliSIP supports integration with the following business applications and communications technology and service providers:
- Microsoft
- Outlook
- Oracle
- Zendesk
- Box
- Salesforce
- Okta
- Skype for Business
- AT&T
- Sprint
- Sangoma
- thinQ
- Polycom
- Intermedia
- Inteliquent
- Microsoft Lync
- Cradlepoint
- Grandstream
- ProfitWatch
- Vtech
- Acrobits
- Cisco
- Adtran
- Metropolis Technologies
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toshiba America Information Systems Inc., Avaya, Panasonic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A scalable, powerful, and modern digital voice platform that can transform an existing phone system into a revolutionary Internet voice system that utilizes the advanced and productivity-boosting features and capabilties of the VoIP technology; helping companies and businesses protect their current technology investements while having the opportunity to deliver and enhance communications at a lower cost.
Company Email
sales@voicecarrier.com
Contact No.
Company's Address
Voice Carrier Inc.
460 Implement Road
Aiken, SC 29803
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You shouldn’t count on exclusively a broad array of useful tools and adjustable pricing plans from a well-known Business Phone Systems. Almost as important as core features is a trustworthy customer support. You want to ensure that in a situation where you have any questions about CloudTalk or Voice Carrier IntelliSIP, or you face some problems, or perhaps you’ll need to request a specific update or functionality useful to your company you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to enjoy personal training or at the very least a knowledge base you can use.
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