What is better CloudTalk or Sinch? Getting the right Business Phone Systems for your business is hard with too much features, options, and offers to choose from. However, using our review platform will make it possible for you to streamline the selection steps by getting all key software in one place.
As an illustration, you can contrast CloudTalk and Sinch for their functions and overall scores, namely, 8.5 and 8.6, respectively. Furthermore, you can check which one has superior general user satisfaction rating: 100% (CloudTalk) and 94% (Sinch) to find out which solution is better for your business. Don’t simply buy the solution with the most attractive price, but the solution that gives the most cost-effective value.
At the moment, the most significant products in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
No Business Phone Systems will be able to cater to all the requirements of a business. While main features of CloudTalk and Sinch are important you should also thoroughly examine the integrations provided by a given service. In many cases you will already be using various kinds of B2B software in your company and it’s much more beneficial to select services that integrate well with one another. That way you can ensure an effortless exchange of information between your teams and services, which can really reduce time spent on migrating between one service and the next.
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